- Increase technology value: Achieve higher levels of technology maturity to create competitive advantage.
- Improve service quality: Increase employee satisfaction both in and out of IT and overall technology performance.
- Reduce risk exposure: Insure data security, privacy, business continuity.
- Improve customer engagement: Alleviate customer friction points and create deeper relationships.
- Increase operational productivity: Reallocate resources to pursue business objectives and reinvest IT capital to business initiatives.
Where We Add Value
- Mid-market businesses
- $5M - $250M annual revenue
- 25 to 250 users of technology
- Multi-location company, distributed infrastructure
- Technology is not a core competency, no CTO
- Industries: Retail, Services, Senior Living, Professional, Nonprofit, Emerging, Hospitality, Healthcare