Category: Blog

The Coronavirus Is Here, Is Your Remote Team Up and Running

Posted on by Elevate Services Group

The Coronavirus Is Here, Is Your Remote Team Up and Running

Look at CDC tips for minimizing the spread of the coronavirus. Review the importance of having a business continuity plan that takes health issues into account.  

As global concerns due to the coronavirus prevent many people from coming into their offices, businesses are scrambling to establish remote working environments. To facilitate a shift out of the office, you need collaboration tools such as Microsoft Teams and a cybersecurity environment that supports remote access to network tools and applications. In the business world, the shift to telecommuting has been happening slowly over the years, but many businesses now need to deploy a plan quickly and efficiently.

Preparing for the Unknown in the Midst of the Coronavirus

As the coronavirus has spread through the United States, businesses and governments have taken unprecedented actions. Most states have closed schools, stopped the operation of nonessential companies, and advised their citizens to stay at home. Business travel has screeched mainly to a halt, and parents are trying to figure out how to juggle working from home with taking care of their children, while also worrying about a global pandemic.

As of April 7, 2020, there have been over 14,000 deaths and nearly 300,000 confirmed cases in the United States alone, and analysts expect the situation to get worse before it gets better.

Are you ready? Do you have strategies to deal with the inevitable rise of sick days and the extremely high possibility of extended quarantine? Have you invested in technology that can support a remote workforce so you don’t have to sacrifice productivity to safeguard your team’s health? If not, your business needs a continuity plan and the technology to implement that plan quickly.

Health Tips for Businesses

If you run an essential business that still has workers coming into the office, implement these tips from the Centers for Disease Control (CDC) to protect your team.

  • Require sick employees to stay out of the office.
  • Have employees wear masks to stop the spread of the illness — if an asymptotic person carries the virus, masks can reduce the risk of them spreading it to others.
  • Carefully consider scenarios that may occur as the disease spreads including employees not being able to come to work.
  • Create a plan for dealing with the coronavirus or other infectious diseases that outlines remote working policies.
  • Find a way to send as many workers home now as possible.
  • Stay abreast of public health policies related to minimizing exposure in workers.

Encouraging Social Distancing

Take some time to facilitate social distancing in your own business. Consider changing the physical culture of your office. For instance, send out emails encouraging people to replace handshakes with polite bows, and remind workers of the importance of essential practices to reduce the spread of diseases, such as not sharing utensils or drinking vessels. If you have a retail business, hang signs reminding customers to respect social distancing guidelines, and advise them to grab essentials and leave.

Perhaps even more importantly, look into tools that foster remote working without minimizing productivity. If you’re already using Office 365, you have built-in access to tools such as Yammer and Microsoft Teams that can help as your workers stay home instead of coming into the office.

Facilitating the Shift to Remote Working

With Yammer, anyone who has an email address based on your internet domain can access an enterprise social networking service that streamlines communication in ways that you can’t with traditional email or text services. You can collaborate on projects, build on each other’s knowledge, and stay on top of the essential communication from your team. This app offers a discovery feed that highlights the most critical updates, and it features an inbox that lets you prioritize and manage messages based on your priorities.

With the cloud-based tools of Microsoft Teams, your workers can share documents easily, edit documents or spreadsheets together, chat with other collaborators while simultaneously accessing the same file, and even video chat as necessary. You can also hold virtual meetings that bring the whole team together, and you can perform all of these functions without sacrificing the security of your data or files.

To support a remote team, create a disaster continuity plan, and set up tools for remote collaboration, you need the right help. A managed IT services provider can guide you toward the best solutions and help you maintain and troubleshoot those applications so that you never have to lose a minute of productivity even if no one is in the office.

Hackers Target Zoom Meetings for Cyberattacks

Posted on by Elevate Services Group

Zoom Scrambles to Address Cybersecurity Issues in Meeting Platform

 

As the usage of Zoom has skyrocketed during the coronavirus outbreak, the company has had to respond quickly to security flaws and potential phishing attacks  

 

As Zoom usage skyrockets around the world, so too do the opportunities to exploit users unfamiliar with the tool.

 

The Zoom platform has increasingly has been the target of hackers exploiting the vast numbers of users working from home. For context, the company noted that as of December 2019, the most significant amount of daily users was 10 million. In March, that number ballooned to 200 million.

How Are Hackers Exploiting the Zoom Platform?

 

For many exploits, it starts with a website.

 

According to Check Point, more than 1,700 domains had been registered using the word zoom in the first three months of 2020. Many of those domains point to an email server, which can indicate the site is part of a phishing scheme.

 

Remote workers may receive seemingly official meeting notices using the Zoom platform. Hackers ask recipients to head to a login page and enter their corporate credentials.

 

It’s a perfect storm that’s playing into the hands of hackers. It also means companies need to be vigilant in helping users understand how to access and use the platform and other tools used in this paradigm shift of how work is done.

 

“Zoom users should be aware that links to our platform will only ever have a zoom.us or zoom.com domain name,” a spokesman noted. “Prior to clicking on a link, they should carefully review the URL, being mindful of lookalike domain names and spelling errors.”

 

What Is Zoom Doing to Protect Users?

 

Zoom has had to take several steps recently to address security concerns related to its dramatic usage growth. The company has increased its training sessions and reduced customer service wait times. Here are several of the other issues that Zoom has addressed:

 

  • Zoombombing. Multiple incidents of zoombombing have arisen in recent weeks. Uninvited visitors to online sessions have gained access and harassed participants by playing music loudly, displaying pornography and disrupted sessions. That’s led to more explanations of passwords, muting controls and sharing settings
  • Windows 10. The company has addressed an issue that affected those using Zoom’s Windows 10 client group chat tool. If chatters used the tool to share links, the Windows network credentials of anyone who clicks on a link were exposed
  • Facebook Interface for Apple Devices. Zoom removed Facebook’s software developer kit from its iOS client to prevent it from collecting users’ device information
  • Privacy Issues. The company removed features, including the LinkedIn Sales Navigator app and attendee attention tracker, to address privacy concerns. It also issued updates to its privacy policy

 

The company announced it was freezing all feature enhancements to redeploy software engineers to focus on what it calls “our biggest trust, safety, and privacy issues.”

 

How Can You Protect Zoom Users from Cyberattacks?

 

Here are some tips to ensure that Zoom users are protected:

  • Use password features to require meeting attendees to log in before being allowed access
  • Update the software. Users should be alerted that upon finishing a meeting, the software will check to see if an update is necessary
  • Encourage managers to use the Manage Participants section features, which can control the use of users’ microphones and cameras. Sharing restrictions are also a good practice
  • Be careful about recording meetings. The recording sits in a file, either online or the host’s computer and could be stolen

Cybersecurity is a sad reality in these turbulent times. However, a focus on prevention and detection are important deterrents to cybercriminals and can reduce the risks to your business.

Coronavirus Forcing Your Workers to Stay Home? Quickly Shift to an At-Home Team in the Midst of Crisis

Posted on by Elevate Services Group

How to Create a Work-From-Home Team Quickly As Your Business Deals With the Coronavirus

 

Stay productive and secure your tech network as you deal with the coronavirus. Get support for at-home employees. Learn how to switch from an in-office to a remote team.  

 

 

In the midst of the coronavirus, business owners are facing a host of new challenges. To slow the spread of the virus, you may have been asked to suspend services or allow your employees to work from home. At the same time, however, you also need to continue to bring in revenue, stay productive, and focus on growth as much as possible.

 

Making the shift from an in-office to a remote team quickly, especially at a time when everyone is dealing with untold stresses, can be difficult, and the right approach is essential. Check out these tips.

 

1. Decide What You Need to Stay Productive

 

Creating a remote team isn’t as easy as handing your workers a laptop and telling them to check in once in a while. If you don’t have a current work-at-home policy, you need to create one from scratch, and you may need to adjust workflows, find new tools, and create new security policies. As you try to facilitate this shift, keep these types of questions in mind:

 

  • What can my employees accomplish from home?
  • Can they handle core business activities from home?
  • Even if my business is deemed essential, can I send some employees home?
  • What types of projects do I want to prioritize during this time?
  • What applications do I need to facilitate workflows and keep everyone connected?
  • How can my employees work from home without compromising the security of our network?
  • What can I do to make this new arrangement as productive and comfortable as possible for myself and my team?

 

2. Consider Providing Employee With Devices

 

Don’t necessarily encourage your employees to use their own devices when working from home. Their home computers and tablets have all kinds of music, videos, images, and other downloads that may be infected with malware, and their devices are usually not equipped with the same level of antivirus or malware software you use in your office.

 

To reduce the threat of cyberattacks, consider providing your team with company-approved and secured devices. However, if you already have a bring-your-own-device (BYOD) policy for your office, you may want to continue having employees use their own devices because in this situation, you’ve already taken steps to secure those devices.

 

3. Help Your Workers Secure Their WiFi Access Points

 

As a general rule of thumb, your employees home WiFi networks are probably less secure than the WiFi you use in your office. To secure these access points, instruct your team to do the following:

 

  • Use stronger encryption
  • Create more complex passwords
  • Hide your network names
  • Use firewalls

 

To help your employees with these steps, you may want to create detailed tutorials or contact an IT managed services provider to help you.

 

4. Route Traffic Through a Two-Factor Authentication VPN

 

To secure your tech environment as much as possible, consider having your employees access your network through a virtual private network (VPN). A VPN encrypts all the information passing from your employees’ computers to your network. Even if a hacker gets onto your employee’s WiFi network, they cannot see keystrokes or any of the data being transmitted.

 

If you don’t already have a VPN, look into services such as GoToMyPC or Zoho. Also, try to choose a VPN that supports dual-factor authentication. Then, your employees have to enter a username and a password, but they also have to use a second authenticator such as a code texted to their phone number or email address. This layer of security provides extra defense against cyber criminals.

 

5. Consult With an IT Managed Services Provider

 

Returning to business as normal may not be possible for a while, and a managed IT services provider can help identify the tools and processes you need to support your new working environment, while also taking steps to ensure your network is as secure as possible.

 

In difficult times, you want your business to survive, but if possible, you should try to thrive. Our managed IT services can help you adapt to this quickly changing environment. We can help you choose the tools, the processes, and the resources you need to stay as productive as possible.

Remote Workforces Deliver Business & Employee Benefits

Posted on by Elevate Services Group

 

When considering the employee and employer benefits of working remotely, businesses are wise to change. The alternative could make your outfit less competitive.  

 

If you would like to gain a little perspective on how radically our culture has changed, try this exercise. Pick up a pencil and a piece of paper and write out a half-days’ worth of emails rather than send them electronically. You will probably discover the first one looks more like scribble than cursive writing. And, your productivity will completely tank.

 

 

At first blush, the exercise demonstrates our reliance on electronic devices and real-time communication. But on another level, it shows that thought leaders are wise to embrace technological advancements as they emerge. Remote workforces rank among the more innovative trends of the business landscape today.

 

“To remain competitive in today’s work-from-anywhere environment, companies will need to invest in responsive technology infrastructure and enhanced virtual collaboration tools, as well as training and tailored performance management and incentive strategies for remote workers,” director of HR at the Gartner research group Emily Rose McRae reportedly said.

 

This shift away from in-house staff to people working from home or on the road once earned mixed reactions from industry leaders. But the COVID-19 pandemic has prompted businesses across the globe to find a way to have valued employees work from home until health crisis passes. Employers and employees alike are discovering this advancement tend to be mutually beneficial when utilizing platforms such as Microsoft Teams.

 

Mutual Benefits of Remote Workforces

 

The health crisis has motivated businesses to shift to Cloud-based systems and Microsoft Teams strategies as a short-term measure. But HR departments may want to take the opportunity to scan the workforce landscape because work-from-home expectations are expected to surge and impact hiring.

 

“By 2030, the demand for remote work will increase by 30 percent due to Gen Z fully entering the workforce. Gartner’s most recent ReimagineHR Employee Survey found that only 56 percent of managers permit their employees to work remotely. Organizations without a progressive remote-work policy will be at a competitive disadvantage for attracting and retaining talent,” according to Gartner.

 

That being said, these are the reasons why the global trend to remote productivity is well-received by management and staff.

 

  • Commute & Stress Reduction: No one can dispute the fact that commuting to the office adds unpaid work hours. Sitting in traffic or being packed into commuter rails tends to be an unpleasant way to begin and end each day. Employees and employers share this stressful routine. Remote work platforms such as the Cloud and Microsoft Teams allow all parties to sit down with a morning beverage and log on from anywhere. No hustle, no bustle, no extra hours, and no commuter expenses.
  • Talent Without Borders: Before the massive cellphone footprint, people used landlines with rotary dialing, and long-distance was expensive. In those days, it was common to pay a premium just to call someone in the next state over. But just as your cellphone can connect you to people far outside your region without added expense, so can the Cloud. When projects are conducted in Microsoft Teams via a Cloud-based network, your remote talent pool expands exponentially. A skilled person 1,000 miles away can secure a job they are qualified for, and employers gain access to talent otherwise unavailable.
  • Reduced Infrastructure: An increasing number of organizations that do not necessarily require a brick-and-mortar footprint. These outfits can eliminate that cost in some cases. Other operations can reduce office space expenditures. With remote workforces, less can be more.
  • Live-Work Lifestyles: Millennials and the Gen Z crowd tend to see work and life more closely aligned in their lifestyle than previous generations. The Cloud has been a boon and securing offsite positions allows employees a preferred professional lifestyle. Raising children no longer comes attached to childcare expenses or limited “parent hours” jobs.

 

Microsoft Teams Supports Remote Workforce Culture

 

With dispersed workforces increasing, Microsoft Teams ranks among the most business supportive products on the market. It seamlessly works with Cloud-based networks and delivers real-time communication. The platform offers chat, video conferencing, managed channels, shared calendar options, and project space that can provide supervisors with top-tier oversight. In these troubling times, Microsoft Teams use has surged by tens of millions. But industry leaders may also want to consider the long-term benefits of embracing remote workforces into the future.

What Does “Zero-Trust” Security Mean?

Posted on by Elevate Services Group

“Zero-Trust” Security

As cybercrime continues to evolve, it’s more important than ever before to take a “zero-trust” approach to safeguarding your systems. IBM found that malicious or criminal attacks are behind 48% of data breaches with system glitches responsible for 25% and human errors responsible for 27%. The simple fact is, ANYONE can be compromised nowadays. Even though there always seems to be a new “buzz-word” or “trend” in the world of information technology, “zero-trust” is one we’re taking quite seriously. Why? Because cybercrime doesn’t discriminate – everyone is a target. Here are some of the largest corporations that have been hacked in the last few years:

  • US Customs and Border Patrol
  • Quest Diagnostics
  • WhatsApp
  • Apple iOS
  • Facebook

Even local governments have been the target of cybercrime lately. So how does zero-trust work? Basically, it’s all about using the right technologies, processes, and protocols to make it even more difficult for hackers to infiltrate entry-points, and if they do, it should be harder to find sensitive information.

Business In Denver Practicing Zero-Trust Cybersecurity

The Good News? A “Zero-Trust” Approach Doesn’t HAVE to Involve Investing in All New Technology…

A good “zero-trust” approach takes advantage of old technology that’s been available to us for years, and chances are, you’re already using some of it. Sure, there are some emerging tools that can help you strengthen your approach, but it doesn’t have to be a major investment, especially if you’ve already been taking cybersecurity seriously. There are a few main goals of a “zero-trust” approach to keep in mind:

  • Make it more difficult for hackers to infiltrate any end-points on the network
  • Make it more difficult for hackers to find sensitive information upon entry to the network
  • Make it easier to detect suspicious activity on the network

Three Steps to a “Zero-Trust” Environment That Keeps You Safe and Secure Against Cybercrime…

Here are the top three steps to a “zero-trust” environment to keep you safe and secure against cybercrime:

1. Implement Identity and Access Management — Identity and access management systems are designed to ensure the proper people have access to appropriate resources and data for their jobs. In some organizations, this may mean certain people have access on certain dates. In other organizations, this may mean certain people have access all the time. Regardless, the access is revoked upon termination immediately. Many identity and access management systems also incorporate tools to track user activities and set alerts for suspicious behavior to prevent internal data disclosure.

2. Use Multi-Factor Authentication Wherever Possible — Most online services nowadays are offering some sort of multi-factor authentication. Why? Because passwords remain the number one weak point for the majority of cases of data theft and/or disclosure. Google, Microsoft, Apple, and many other technology giants are offering multi-factor authentication wherein the user needs a password, along with some other form of identification, such as a PIN code sent to their mobile device, for entry into the service. This should be used wherever possible.

3. Take Advantage of Network Segmentation — In a traditional network, all of the servers and workstations are connected to the same local area network (LAN) – making it easy for hackers to access all vital information and systems upon hacking. Network segmentation prevents this because you’re essentially splitting the network up into smaller segments. In the event of a breach, hackers are limited in their ability to reach sensitive data, and in many cases, it’s more difficult for the hacker to infiltrate the network to begin with.

Elevate Services Group Is Well-Versed in Cybersecurity. Let’s Talk. Call (720) 340-3849. Our Team of Experts Can Help You Stay Safe.

Is Your IT Services Company In Denver Protecting Your Data?

Posted on by Elevate Services Group

Do Your IT Services In Denver Protect Your Data?

Data is the lifeblood of the modern business world. Without it, you couldn’t do your work, sell your products, deliver your services… everything would grind to a halt.

That’s why you need to make sure your data is properly protected. Are you confident it is? Are your IT services in Denver playing a role in its protection?

IT Services Utilized In Denver Business Securing Their Network

5 Cybersecurity Questions To Answer With Your IT Services In Denver

1. Do You Have An Inventory Of Your Data Assets?

You have to start from a place of understanding. Begin by taking stock of your data – what it is, where it is stored, etc. With that information, you can then move forward in protecting it.

2. What Would Happen If You Lost Those Data Assets?

You also have to consider the worst-case scenario. What would it mean to you if you lost your data right now? Do you have a backup plan? Do you have redundancies and contingencies in place?

3. Is Your Data Backed Up?

Do you have a data backup policy in place?

If not, then you’re vulnerable, right now, to ransomware. If you have a data backup solution, then it doesn’t matter if your data has been encrypted by ransomware. You can just replace it with your backup, simple as that.

That’s why you should make a considerable investment in a comprehensive backup data recovery solution so that you can restore your data at a moment’s notice when necessary.

Be sure to:

  • Back up data on a regular basis (at least daily).
  • Inspect your backups to verify that they maintain their integrity.
  • Secure your backups and keep them independent from the networks and computers they are backing up.

4. Does Your Staff Help Protect Your Data?

A comprehensive cybersecurity training program will teach your staff how to handle a range of potential situations:

  • How to identify and address suspicious emails, phishing attempts, social engineering tactics, and more.
  • How to use business technology without exposing data and other assets to external threats by accident.
  • How to respond when you suspect that an attack is occurring or has occurred.

5. Can You Detect Intrusions?

Security information and event management (SIEM) technology is a secure cloud service that provides 24/7 security and operation monitoring to oversee a given business’ security needs. A SIEM solution offers a monitoring service, with adaptive threat protection that identifies active cyberattacks and takes action in real-time to protect your business.

By integrating intelligence from global threat monitoring feeds, this solution responds to network-based zero-day exploit attempts, drive-by downloads, and advanced malware that routinely bypass conventional firewall and antivirus technologies.

This works in concert with a Security Operations Center (SOC) – this is a team of people, employing a range of proven processes and using carefully implemented technologies (such as SIEM) which are often centralized. They gather and analyze user reports and a range of data sources – such as logs — from information systems and cybersecurity controls.

Typically, the main point of a SOC in the business setting is to identify, address and eliminate cybersecurity events that could negatively impact an organization’s information systems or data.

Like this article? Check out the following blogs to learn more:

 

Is Your IT Company In Denver Secure?

Posted on by Elevate Services Group

Your IT Company In Denver Needs To Be Secure

You hear about small businesses and massive enterprises getting hacked on nearly a daily basis. It’s regular news at this point, so you probably tune it out, right?

What about IT companies? Have you noticed when they get hacked?

It’s more significant because they’re supposed to be responsible for their clients’ cybersecurity. It doesn’t look very good if they can’t even protect themselves.

And it begs the question – is your IT company in Denver secure?

When An IT Company In Denver Gets Hacked…

It’s especially dangerous when an IT company gets hacked because they often have access to all their clients’ data. In effect, all their clients are hacked as well.

That’s precisely what happened when Colorado’s Complete Technology Solutions was recently infected with ransomware – all their clients, 100+ dentistry industry businesses, were infected as well. In the end, CTS had to pay a reported $700,000 ransom, but some of their clients were left to pay ransoms individually for their own files.

If it could happen to an IT company in Denver that works with that many clients, don’t you think it’s possible it could happen to your IT company too?

Is Your IT Company In Denver Secure?

You need to be confident that your IT company in Denver can protect you, as well as themselves. If you’re at all unsure, then do your due diligence and inquire about their security standards and practices.

Ask how they are protected from ransomware – what makes them different from other IT companies in Denver that have been hacked?

Who Does Your IT Company In Denver Work With?

This is the next logical step. If you’re considering whether your IT company in Denver can keep you secure, you need to follow the chain to the companies they trust for their security.

Are you familiar with the cybersecurity vendors your current IT company in Denver works with? Did you know that they constantly deal with third parties on your behalf? More importantly, are you sure you can trust these third parties with your business’ interests?

Elevate Services Group is proud to work only with industry-leading partners, including:

  • Webroot: Webroot Endpoint Protection stops sophisticated cyberattacks and will keep devices and users safe from cyber threats.
  • Microsoft: As one of the world’s biggest names in computing, Microsoft technologies employ a series of best-in-class cybersecurity solutions.
  • Datto: Datto offers backup and business continuity capabilities, built on their near-decade of experience and comprehensive expertise in the field.

Cybersecurity isn’t something you can just let slide. Third-parties involved with your business – either directly, or in concert with your IT company in Denver — are a part of your supply chain. How they perform affects how you perform. If you truly have your success in mind, you need to manage your third parties effectively – or your IT company in Denver should be doing it for you.

Like this article? Check out the following blogs to learn more:

A World of Possibilities for Law Students and Young Lawyers

Where Can You Find Cybersecurity Services In Denver?

Posted on by Elevate Services Group

Cybersecurity Services In Denver

Having the right cybersecurity technology is a necessary part of doing business in today’s world. Do you have the multi-layered defense you need to truly stay safe?

Today’s threats are evolving…

Are your cybersecurity measures keeping up with today’s threats?

Cybersecurity Services Provided By IT Support Expert In Denver

The Cost Of Ineffective Cybersecurity Services In Denver

You can’t afford to rely on generic cybersecurity services in Denver. Should a data breach occur at your organization, you could be fined as much as $2,500 for every compromised customer record – and that’s before you account for noncompliance fines if you’re subject to PCI, NIST or HIPAA.

An ounce of prevention is worth a pound of cure – invest in your cybersecurity now, so you don’t have to pay for it later.

Comprehensive Cybersecurity Services In Denver

Elevate Services Group is proud to offer our proprietary DART methodology for cybersecurity services in Denver. This approach works by gathering key information about your business, carefully planning your cybersecurity defense, and periodically checking its effectivity and compliance.

Prevention Assessment and Planning
Elevate Services Group will comprehensively test and evaluate your IT network to provide you with a clear roadmap to leading-edge cybersecurity protocols. CLICK HERE to get the process started right now. Our assessment will determine the strength of your current cybersecurity measures and processes and using that data, we will develop a plan to address any vulnerabilities.

Periodic Audits and Ongoing Maintenance

The initial assessment won’t provide actionable intelligence forever. It’s important that we periodically check in on the effectivity of your cybersecurity while providing ongoing maintenance. This helps to keep your systems up to date, as well as identify any new vulnerabilities as they occur.

Governance Structure, Policies, Practices Education and Training

A majority of cybersecurity technologies offered today include the best in vital software, from firewalls to anti-malware to data encryption and more. However, as important as this technology is, on its own, it simply isn’t enough.

The key to truly comprehensive cybersecurity is simple, yet often overlooked: the user. The best cybersecurity technology and practices in the world can be undone by one staff member who doesn’t understand how to use them, or how to protect the data they work with.

That’s why you need strict policies in place to dictate how technology is to be used, as well as accessible training to make sure your staff contributes to your cybersecurity.

Standards Compliance

If you deal with customer data, you can’t afford to overlook your compliance with PCI and NIST. As a part of our assessment and maintenance, we will identify areas where you may be noncompliant, and implement changes to make sure they’re remedied.

Why Choose Elevate Services Group?

Elevate Services Group will take care of each and every factor of your cybersecurity so that you don’t have to worry about it. Our growing network of clients enjoys the confidence that comes with robust cybersecurity, as well as the freedom to focus on their work, instead of their technology. Get in touch at (303) 672-8008 to learn more.

Denver Technology Services

Posted on by Elevate Services Group

What Can Denver Technology Services Do For You?

What can IT technology services do for your business? Discover their great potential and learn where to turn for the expert technical assistance you need.  

Technology services aren’t just for established corporations. Growing businesses can take advantage of them as well to save time and money, boost business growth, and create a smooth, relaxed work environment that will attract experienced professionals to join your firm.

Microsoft Support In Denver

Denver Technology Services by Elevate Services Group

Elevate Services Group provides technology services in Denver that encompass a range of IT services that will enable your business to operate more securely and efficiently than ever before. The main ones are:

  • IT Consulting. IT consulting services aren’t just about offering advice on buying new IT hardware and software, although sometimes upgrading your IT department is in order. Instead, IT consulting is a holistic service that helps you discover how to get the best results from IT technology. It takes your business budget, needs, industry, geographic location, and other factors into account to offer winning IT solutions that meet your exact current and future needs. If you can’t upgrade your systems yet, your IT consultant will help you make the most of the set-up you have.
  • Cybersecurity Services. Data breaches exposed 8 billion records in 2019 alone. Hackers use an array of tools and strategies to gain access to business systems and steal valuable data. Thankfully, there are many practical tools and strategies for fighting them. Denver technology services include access to next-generation firewall software, endpoint security, mobile device management, software updates, and more to keep your systems secure at all times.
  • IT Monitoring, Support, and Maintenance. IT managed service providers will monitor your systems day and night to ensure that everything is in good working order. They will fix problems before they become severe and offer suggestions to help you improve IT usage. What’s more, you can count on an MSP to provide 24/7 support services in the event something does go wrong. Server crashes, compatibility issues, installing new hardware or software, moving files to or from the cloud, updating software licenses – no job is too large or too small for competent IT technicians to handle.
  • Back-up and Recovery Services. An essential part of wisely managing your IT department is backing up files and having a disaster recovery plan to get your IT department up and running after an IT crash, natural disaster, or hack. IT managed services offer customized plans to help you back up your files with ease and then test these plans to ensure that there will be no hitches if your IT systems stop working, and you need to start from scratch.

Why Elevate As Your Denver Technology Services Partner?

It’s not hard to find Denver technology services, so why should you choose Elevate? It’s a good question. Following are some reasons why a growing number of Denver-based businesses are opting to work with us:

  • Experienced technicians and cutting-edge services. We put a priority on offering the best IT tools and services to each one of our clients. We hire trained technicians and then require them to undergo ongoing training to ensure you get up-to-date advice and solutions. Furthermore, we partner with the best tech companies to offer the latest IT tools at the best possible price.
  • Our team takes a proactive approach to all our IT services. We don’t wait for things to break down before we fix them; instead, we look for signs that something needs to be addressed and then address it before it interrupts your regular business schedule. Furthermore, we consider your future business goals when making IT recommendations to ensure that your IT set-up will keep you ahead of the competition now and in the future.
  • We offer flexible, scalable services to meet your exact needs at any given point in time. You’ll never spend a penny more than you need to when you work with us.
  • We’re honest. Our team draws up an explicit service-level agreement so you know what you can expect from us. Additionally, we give you full control over your network by providing you with all your software license information and passwords.

Are you looking for technology services that will meet your needs and even exceed your expectations? Call us for an obligation-free consultation and discover why we’re the leading IT managed service provider in the Denver area.