Category: Blog

 

Inclusive Work Environment Is Vital for Digital Transformation

 

As an ever-increasing number of companies implement a digital transformation, decision-makers need to adopt viable ways to transition successfully. Creating an inclusive work environment is undoubtedly one of the best ways to achieve this objective. Many organizations find it easier to create the workplace of the future by embracing diversity.

 

In doing so, they create a people-centric, inclusive work environment that leverages digital solutions to supercharge efficiency and productivity. The best part is that such an environment is more likely to attract the best talent in various fields.

 

IT experts recommend keeping things simple and implementing changes incrementally. Critical aspects like employee well-being and mental health also play an integral role in bolstering inclusivity. This aspect is vital for remote work because many workers often feel stressed and grapple with concentration and motivation challenges.

 

Thus, managers and executives need to foster a workplace rooted in flexibility and empathy. Successful transitions require executives to adopt bold measures capable of driving meaningful change.

 

 

Inclusion as a Top Business Priority

 

Although many companies stepped up diversity and inclusion efforts, there is still considerable room for improvement. According to a recent diversity report, approximately three percent of Fortune 500 companies release diversity information. This figure shows that many organizations express interest in boosting inclusion and diversity, but progress is sluggish.

 

To implement meaningful changes, organizations should put in considerable effort. A diverse workforce enables companies to solve problems more effectively and enhance innovation.

 

Your organization should reinvent its talent pool by examining future staffing requirements from a digital transformation perspective. The future requires a more diverse workforce capable of handling challenges more dynamically. Pick a team that is ready to handle the current and future digital trends. Team members should bring considerable digital competencies.

 

Long-term success depends on strategies that enable your company to attract the right talent steeped in digital transformation. The new talent can help existing staff embrace digital transformation while transferring critical skills. Agile talent plays an essential role in preparing your organization for the future.

 

The Role of CIOs and HR Managers

 

Chief information officers and human resources managers play a pivotal role in implementing diversity and digital transformation plans. This dynamic duo needs to work closely to ensure that employee engagement, culture, and the work environment leverage technology.

 

Diversity and inclusion strategies share similarities with gamification, which empowers businesses to attract and retain highly skilled professionals. Human resources departments play a vital role in implementing gamification by embracing technology. This approach is also critical when it comes to digital transformation and diversity.

 

Hiring digitally inclined, diverse team members is more important than just following a trend. It represents a cultural shift capable of propelling your business to long-term success. Many business leaders, including CIOs and HR managers, boost their reputation by implementing successful diversity and digital transformation policies. The cultural revolution leads to improved operating efficiency, increased productivity, and higher profits.

 

To achieve overall success, you need to formulate viable plans. Furthermore, it is vital to outline timelines and milestones to help your team gauge the plan’s effectiveness.

 

Business Cases vs. Cultural Revolution

 

Many organizations grapple with the idea of justifying digital transformation and diversity initiatives based on specific business cases. In the end, some businesses struggle to make progress while trying to identify business cases. Thus, the process becomes a waste of time. Experts recommend skipping the business case and focus on the cultural evolution.

 

Understanding the role of diversity and inclusion in overall business success helps decision-makers concentrate on the ultimate prize. Digital transformation and an inclusive work environment represent the future of work. Your team does not need to make a business case since complex organizational structures and communication systems drive today’s corporate ecosystem.

 

Companies gain useful insights by tapping into analytics powered by augmented reality and artificial intelligence. Companies should focus on embracing this reality without making a business case. Digital transformation encompasses various aspects of customers’ and the workforce’s activities. On the other hand, transformation requires the support of a diverse workforce capable of making meaningful contributions.

 

Once you consider these two aspects, your team has proven a business case. Thus, eliminating the need to spend time deliberating the topic. Experts recommend getting on board or risk missing out on a significant opportunity for your company. Additionally, assess the downsides of diversity parity and the benefits of a digitally connected work environment.

 

Also, consider how the entire workforce and customers benefit from the initiative. The right decision does not depend on information in spreadsheets and presentations. Focus on the human aspects.

 

Has Your Organization Been Breached By Solarwinds Malware?

 

Although mainstream media coverage of the massive Solarwinds hack seems to indicate the danger is over, the sophisticated hackers may still be hiding in plain sight.

Microsoft recently uncovered at least three strands of malware deployed by the alleged Russian hackers. This new revelation raises alarms across industries that the Solarwinds attacks may not be over. The question business professionals need to be answered is whether their network has been breached and if cybercriminals are actively copying and selling digital assets on the dark web.

 

 

What Is The Solar Winds Hack?

 

Highly skilled cybercriminals reportedly penetrated a Solarwinds system known as “Orion.” These stealth hackers managed to insert malicious code into its software products that were inadvertently dispersed to the outfit’s 33,000 customers in the form of updates.

 

This code created secret backdoors that allow digital thieves and spies to infiltrate wide-reaching networks, including government agencies such as the Department of Homeland Security and Treasury Department, among others. The so-called Solarwinds attacks were not limited to government targets. Malicious code has been identified in private sector organizations, and the full breadth of the cyberattacks remains unknown.

 

So pervasive and potentially destructive is the Solarwinds attack that congress held hearings to get a handle on its business and national security implications. Under intense questioning by lawmakers, an official from the Solarwinds reportedly blamed the breach on an intern who ignored the corporation’s cybersecurity protocols. According to news reports, the intern used the weak password “solarwinds123” and posted it online. Cybersecurity experts attribute upwards of 95 percent of breaches to human error.

 

Who Has Been Impacted By The Solarwinds Attacks?

 

To say the attacks blindsided private businesses and government agencies would be something of an understatement. Government-vetted firms such as FireEye were compromised due to the sophisticated methods used to hide the malicious code in software updates. The widespread embarrassment from organizations previously considered among the most secure has led many to believe critical information continues to be withheld. Much of the information released about the devastating breaches fails to identify the organizations that have been breached.

 

On the one hand, working with Solarwinds as a vendor or customer does not necessarily mean that an organization suffered a breach. But by that same token, the supply chain nature of the cyber-attack suggests that outfits outside direct Orion software users could be infected right now. That’s largely because congressional hearings and investigative reports indicate the hackers possess heightened skills, appear well-funded, and demonstrate a determination to hide in networks as long as possible to pilfer off digital assets and valuable personal data. Solarwinds appears to be an ongoing cybersecurity nightmare that should worry industry leaders.

 

How To Know If You Suffer A Solarwinds Breach?

 

As Microsoft and others continue to ferret out malicious strands of code, cybersecurity responses are being developed. Industry leaders who are concerned their organization may have been compromised enjoy access to open-sourced CodeQL queries. These are being rolled out by Microsoft to investigate incidents of Solarwinds Orion Malware laying hidden in networks.

 

Microsoft offers concerned parties free access to its cybersecurity software that was crafted to hunt down this malware. Decision-makers would also be wise to take the following proactive measures to ensure the integrity of their digital assets.

 

• Enforce Strong Password Policies
• Use Multi-Factor Authentication For Employee Login
• Backup Data To Cloud & Offline Resources
• Monitor Third-Party Controls & Interactions
• Develop A Company-Wide Cybersecurity Policy
• Require Employees To Undergo Cybersecurity Awareness Training
• Maintain Enterprise-Level Firewalls & Virtual Private Networks

 

The Solarwinds attack highlights how clever, well-financed hackers can infiltrate seemingly impenetrable defenses such as the Department of Homeland Security. That’s why it’s essential for organizations to harden their cybersecurity defenses and deter emerging threats. However, the average business with even sound cybersecurity protections in place was no match for these Russian hackers. If you are concerned your network has been compromised through the Solawinds supply chain or by other threat actors, contact a cybersecurity expert and have your system analyzed and penetration tested.

Can You Automatically Record Microsoft Teams Meetings?

 

If you’ve ever been annoyed by the fact that every time you start a new meeting with Microsoft Teams, you have to manually enable the program to record the meeting for later use, you’re not alone.

 

A quick Google search will show you that this question — and the frustration that goes along with it —is all over the Internet. Moreover, with Microsoft Teams being used more now than ever before because of COVID-19, the issue has become even more pressing.

 

The truth is most people who use Microsoft Teams want to be able to automatically record their meetings, and why wouldn’t they? Recorded meetings can be used for follow-up studying when teaching virtual classes, and they’re often needed for legal reasons in order to ensure industry compliance. Plus, some people just like to have their recorded meetings on file in case they need to go back and revisit a topic or concern that was already discussed.

 

So, let’s get to the question at hand: Can you automatically record Microsoft Teams meetings?

 

Well, you’re probably not going to like the answer we have for you.

 

If you’re looking for a way to automatically record Microsoft Teams meetings, you are unfortunately out of luck. Alternatively, you’re simply going to have to wait because this feature doesn’t currently exist.

 

 

Why Can’t You Automatically Record Microsoft Teams Meetings?

 

This is a question we can’t quite answer, but if you do ever find out the reason why Microsoft Teams has not allowed users to automatically record meetings, please let us know.

Otherwise, you’ll have to ask Microsoft and their engineers about it.

 

Manual Meeting Recording: The Struggle Is Real

 

Naturally, the fact that you can’t automatically record Microsoft Teams meetings is a problem for many people. Even though recording is still an option if you do it manually, it’s easy to forget to set this feature up before starting the meeting. When this happens, you’re completely out of luck. Indeed, there’s no way to go back in time and record a meeting that’s already happened.

 

The Internet at large is frustrated with this. Any company or individual user who uses Microsoft Teams on a regular basis has probably wondered about this feature. Many of these individuals and employees have voiced their concerns on Reddit and Microsoft Teams forums. You can find lengthy back-and-forths between everyone from tech experts and software engineers, to professionals and laypeople — all trying to figure out the best way to code in this feature or use a third-party program that will enable the automatic recording.

 

What Should You Do if You’re Frustrated by Teams’ Lack of Automatic Recording?

 

For many, the only alternative is to use a different video conferencing program like Zoom.

 

Zoom came on the scene relatively quickly after COVID-19 caused basically everyone to start working and video conferencing from home. Many people like its easy-to-use interface and modern features — one of which is the ability to automatically record meetings.

 

You can go into the settings on Zoom and predestine all video conferences, meetings, classes, and sessions to be recorded. Alternatively, you can choose only certain types of meetings, conferences, etc. to be recorded.

 

If you like Microsoft Teams, however, or if your company or organization uses Microsoft Teams and doesn’t want to change, there’s really nothing to be done right now. You simply have to wait for Microsoft to catch up and add this feature to the program. A few commenters have hinted that there’s talk of adding the auto-record feature at Microsoft. Unfortunately, nothing firm or official has been released as of now.

 

For most of us, therefore, we’ll probably just continue to leave sticky notes on our screens that read “don’t forget to record the meeting!” Until the next update … fingers crossed!

 

SOC 2 Type 1 vs. Type 2: Here Is What You Need To Know?

 

Cybersecurity continues to occupy a prominent spot in companies’ priority lists. As such, companies commit substantial amounts of money to bolster cyber defenses. Norton’s 2019 data breach report revealed that bad actors breached 4.1 billion records in the first half of the year.

 

Breaches can lead to significant reputational damage and financial losses. Hence, information security is a critical concern for organizations irrespective of whether they outsource IT functions or handle them internally. Thankfully, organizations can mitigate the risks by hiring service providers with a SOC 2 Type 1 and Type 2 report.

 

Organizations need to understand the differences between SOC 2 Type 1 and Type 2.

 

 

What is SOC 2?

 

Service organization control (SOC) 2 reports come in two types: Type 1 and 2. They form part of an auditing framework, which helps maximize data protection by ensuring that third-party service providers adhere to standard practices when handling clients’ sensitive information. Many organizations have a mandatory requirement for reports when hiring service providers. This approach safeguards data privacy and security.

 

What is SOC 2 Type 1?

 

A Type 1 report covers the relevance of design controls and a description of a service provider’s approach. On the other hand, the Type 2 report focuses on the effectiveness of a service organization’s controls.

 

One of the key aspects of Type 1 is that it considers the specifics of an approach or system based on a particular timeline. The auditor presents a detailed report ‘as of’ date after reviewing relevant documentation. Software as a service (SaaS) firms need to prove that they implement best practices.

 

In turn, the report confirms proof of compliance to the auditing process set out by the American Institute of Certified Public Accountants (AICPA). Service organizations derive a wide selection of benefits from obtaining the report. For instance, SaaS companies gain a competitive edge, and the report assures potential clients that the firm complies with AICPA procedures.

 

Small and large organizations need assurances that a service provider keeps their data safe. Working with a SOC 2-compliant vendor bolsters confidence, particularly for organizations handling sensitive customers’ financial or medical information. It is no surprise that there is an ever-increasing demand for SOC 2 Type 1 reports.

 

Service providers receive the report immediately after completing a readiness assessment. In contrast, the process of obtaining SOC 2 Type 1 reports takes up to 12 months.

 

What is SOC 2 Type 2?

 

Type 2 reports provide superior assurance regarding the compliance of service organizations.

 

Vendors undergo a comprehensive assessment than with SOC 2 Type 1. AICPA procedures for Type 2 cover a service provider’s internal control practices and policies.

 

Thus, vendors showcase the highest compliance level when it comes to data security and control systems. SOC 2 Type 2 compliance makes it easier for SaaS firms to work with larger corporations. Vendors adhere to the best practices regarding processing integrity, availability, data privacy, and security.

 

Although obtaining these reports can be time-consuming and relatively pricey, service providers can stand out from the competition.

 

Key differences between SOC 2 Type 1 vs. Type 2

 

The most obvious difference between the two reports is the duration of the assessment process. While Type 1 audits cover controls for a specific date, Type 2 audits encompass an extended period ranging between six and 12 months. The latter assesses operating effectiveness for the specified period.

 

Type 1 audits concentrate on the design effectiveness of a service provider’s controls. Additionally, auditors assess the applicability of the vendor’s internal controls. These measures should be sufficient to achieve specific objectives.

 

Vendors need to commit more time, effort, and resources to obtain the Type 2 report compared to Type 1. On the upside, the extra effort can prove worthwhile on the market. Companies are happy to work with vendors that take data security and privacy seriously. Likewise, insurance firms, partners, and other stakeholders can also find this approach appealing.

 

Closing Thoughts

 

In a nutshell, the two audits cover procedures and controls implemented by service providers to ensure data security and privacy. When it comes to differences, coverage timeline is the main factor that distinguishes one from the other. Although service organizations can skip Type 1 audits and start with Type 2, experts recommend going through Type 1 as the starting point.

 

Attempting to obtain the SOC 2 Type 2 without undergoing Type 1 can prove complicated. During the assessment process, your team will likely struggle to showcase controls and policies while demonstrating that the controls have been functioning effectively for a minimum of six months.

 

Undergoing the Type 1 audit undoubtedly prepares your team for the Type 2 audit. You get a feel of how the SOC assessment process works. It becomes easier to identify areas that require improvement. In addition, you can establish control objectives.

 

The Need for Your Business to Set Up Network Security Is Urgent

 

In the early 20th century, if a crook wanted money, they’d rob a bank or steal a woman’s purse on the street. Real masterminds might devise an elaborate heist to hold up a Brink’s truck or befriend a millionaire, then make off with their riches.

 

Today, these crooks look much different. That’s because an increasing number of them are not out on the street taking gold, jewelry, and cash. They’re sitting behind desks, somewhere in an unknown room where they will probably never be found, hacking your data.

 

Why data?

 

If you didn’t realize it already, data is now one of the most — if not the most — valuable commodities on earth. And if you’re not protecting yours, you’re making yourself and your business a huge target for cybercriminals.

 

 

“Since when does every business need network security?”

 

Businesses, small and large, ask this question a lot.

 

“Since when do we have to have all this network security? I’m trying to run a business here. Why is everyone telling me to focus my attention on firewalls, data loss protection, adware, ransomware, phishing scams, etc.?”

 

We get it.

 

To help orient yourself to the critical importance of network security, however, you need to think of it this way: Say you own a jewelry store — a brick-and-mortar jewelry store. Are you going to pay attention to security? Are you going to invest in security cameras and highly durable doors, windows, and locks? Are you going to have a robust alarm system? Perhaps even a security guard on standby to investigate possible burglaries?

 

Of course, you are.

 

Well, the same preventive and recovery protocols need to be arranged for any business that deals either publicly or privately on the Internet.

 

Certainly, there was a “Wild West” phase of the Internet where cybercriminals hadn’t quite mastered their own art of hacking systems and stealing or corrupting data.

 

That phase is over.

 

Now, if you don’t have “locks on your doors and windows,” so to speak, you’re a sitting duck for a host of security issues that could bring your business to the ground.

 

“But my business is small/mostly offline/not in a typically lucrative industry. Do I still need network security then?”

 

Yes. Absolutely.

 

All businesses — no matter the industry or size — should have robust network security to protect their valuable IT data and network systems.

 

One thing to remember is that network security isn’t just to prevent hackers from stealing or corrupting your data. This is certainly a big issue that you want to prevent. However, network security also ensures business continuity.

 

Say, for example, a cybercriminal is able to hack your system but doesn’t obtain your data. That’s great, but they may have upended your network or impacted your ability to access your data for a time, which can severely impact your business productivity. Network security solutions incorporate data storage and critical backups that can be used if you lose access. These are crucial if you are ever hacked, but they are also useful if, for example, a technical problem crashes your system or a huge storm upsets your ability to access your network.

 

“What else can network security solutions do?”

 

Network security solutions can also improve your business’s performance. Managed service providers who know their industry inside and out have the best technologies at their disposal. Ideally, they also know your industry inside and out, so they can make recommendations on the best tools to enhance your productivity and ultimately, your profitability.

 

Finally, if you are in an industry that requires network security compliance (for example, if you are in possession of medical patient data or personal financial information), you already know that you need to abide by specific regulations in order to ensure personal privacy and data protection. Your managed service provider can help you establish compliance as well.

 

“Where should I go for the best network security solutions?”

 

It’s always good to look for a managed service provider in your specific industry. They’ll have experience with similar companies and be able to recommend the best technologies and security solutions for you and your company.

 

How Microsoft Dataverse Helps Your Organization Store and Manage App Data Securely

 

Microsoft Dataverse is a software as a service (SaaS) solution capable of resolving wide-ranging data management and businesses’ storage issues. As an ever-increasing number of organizations generate a large amount of data, there is a need to manage it securely and efficiently. Thus, businesses can rely on Dataverse to handle varying types of data from multiple sources.

 

By switching to Dataverse, organizations eliminate the need to invest in extensive infrastructure. The complexity of handling various types of data from wide-ranging sources is due to the implementation of multiple security protocols and APIs. With the data platform, it becomes easier to bolster data protection, maintain compliance, maximize scalability, and manage data more efficiently.

 

You can count on Dataverse to work well with all data types and business applications. It provides access to advanced analytics features, enabling your teams to glean insights from the data. More importantly, anyone can use the platform because no coding is necessary. Additionally, the platform is secure, compliant, scalable, and globally accessible.

 

 

Advantages of Using Dataverse

 

Dataverse comes with a wide selection of benefits, including simplifying data management, compatibility with Microsoft Power Apps, and the availability of productivity tools. The tool stores the data and metadata in cloud storage systems, which provides a convenient way to manage the data.

 

Security is a significant benefit of using Microsoft Dataverse. It employs role-based measures to maximize data protection. Thus, there is no need to worry about unauthorized access to tables. On the other hand, the tool allows your team to access information stored in sources like Dynamics 365. Your team leverages convenient access to building apps faster.

 

Rich metadata is another advantage brought about by the tool. Dataverse employs data types and relationships via Power Apps. Meanwhile, you can rely on the platform to help facilitate business processes and maximize data quality, thanks to its superior logic and validation capabilities.

 

Likewise, you will find it easier to define workflows, calculated columns, operational processes, and critical business rules. When it comes to productivity tools, Dataverse integrates tables as plug-ins for Microsoft Excel. The integration bolsters productivity while facilitating data accessibility.

 

Work With All Apps and Data Types

 

Compatibility with all data types and apps is one of Dataverse’s key strengths. This benefit enables you to incorporate various data technology categories to suit your company’s needs. Some major categories include images, relational, data lake, search, non-relational, and file.

 

Visual design features let your team create, edit, and enhance data interaction. In turn, team members easily and quickly define workflows, tables, forms, relationships, and business rules applicable to your organization. Deep integration with various cloud services and connectors provided by Microsoft is a breeze. This capability enables connection to applications, popular SaaS solutions, devices, and systems.

 

Integration supports various business use cases, including working with Dataverse in a blockchain network. Also, you can extract information from a spreadsheet delivered to you as an email attachment. The tool works well with virtual tables, enabling Dataverse to display external data in real-time. As such, it becomes easier to execute data operations via a link to external sources.

 

When it comes to compatibility with apps, Dataverse enhances functionality, thanks to the Power Apps integration. The latter leverages Dataverse’s rich metadata to help users create advanced business applications using the low-code approach. Once app development is complete, they become available on Microsoft Teams, the web, mobile devices, and desktops.

 

Dataverse comes with the mobile offline capability, enabling you to develop business applications capable of handling data offline. As such, users interact, query, and collect data, even when the app is offline. The tool provides access to a REST-based API, which is useful for developing applications using custom code. With the application programming interface, it is possible to integrate data from Dataverse into existing business apps.

 

Integrating Data Into Dataverse

 

App development entails working with multiple data sources. In many cases, developers collect the data and store it in a single repository for added convenience. This approach also involves one logic set used to operate and maintain the data. Storing data in a single location allows the development process to work smoothly in Power Apps.

 

You can also use the data in Power Virtual Agents, Power Automate, and Power BI. Regular synchronization keeps the data link working between Dataverse, Power Apps, and other apps. The tool transforms and imports data using Power Query, which plays the same role as Power BI and Excel.

 

If you occasionally import data into Dataverse, you can use Excel and CSV files. However, this approach is not ideal for the regular import and export of data into the tool.

 

Dynamics 365 and Dataverse

 

Microsoft Dataverse securely stores data used by various Dynamics 365 apps, including Talent, Customer Service, and Sales. For this reason, you conveniently tap into your organization’s core operational data to create advanced applications. In turn, you no longer need to worry about integration to access metadata and data.

 

When your team defines business rules and logic, Dataverse allows the related tables to transmit the settings to apps developed via Power Apps. In the end, your team leverages data consistency to achieve the desired objectives. The consistency applies to all business applications, irrespective of the apps and devices used to access them.

 

On the other hand, team members with experience using Dynamics 365 and Power Apps can employ their skills across the Dataverse platform. Some reusable skills across the three platforms include creating forms, charts, and tables.

 

Analytics, Reporting, and Security

 

With Dataverse, you can prepare paginated reports and basic charts. Interoperability with Power BI simplifies the process of creating interactive reports and dashboards. At the same time, the platform provides access to advanced analytics with artificial intelligence capabilities. Thus, it bolsters your organization’s capacity to analyze data more effectively.

 

The platform taps into the power of Azure Active Directory to manage users’ access rights. Doing so enhances data security and your environment. You can opt to associate access rights settings with individual users or teams and business units. Microsoft Dataverse also allows granular security controls by restricting access at the column level.

 

How IT Consulting Companies Can Help Overcome Technology Challenges

 

Information technology helps businesses of varying sizes to enhance operations and thrive. To maximize the benefits of technology, businesses often enlist the help of established IT consulting companies. With the assistance of highly skilled consultants, organizations empower themselves with the right tools to bolster innovation and overcome operational challenges.

By investing in IT and optimizing infrastructure, it becomes easier for firms to streamline processes. In turn, organizations reduce operating costs, enhance efficiency, boost productivity, and increase profits. Developing innovative products and services is a surefire way to attract more customers and gain a competitive advantage in the market.

The best part is that information technology consultants have the expertise to help your business achieve operational objectives. They typically come with business and technical skills. In many cases, you can find IT consultants with industry-specific experience.

You can count on the experts to guide you in matters such as IT infrastructure management, cloud computing, compliance, business app migration or optimization, cybersecurity, and business continuity planning.

 

 

Essential IT Consulting Services

IT consultants can help your organization solve challenges, improve IT project management, or enhance innovation by adopting a high-level view of your needs. In doing so, information technology experts can provide sound advice that helps you achieve specific objectives.

Some consultants specialize in assisting businesses to manage ongoing system maintenance, while others offer advice on the implementation of specific projects. With the former, you can replace your in-house technical team with external professionals.

Here are some of the ways that IT specialists can help your organization.

Consultants create value by empowering your team to make the right decisions at every stage of the business life cycle. You tap into their wealth of expertise in various ways, including solution consulting, software portfolio consulting, IT strategy support, enterprise architecture advisory services, and technology consulting.

 

Solution Consulting

 

With solution consulting, IT specialists help you make the right decisions by analyzing your operating processes and business needs. During the consultations, you receive advice regarding the implementation of business-critical solutions. In turn, your organization finds it easier to prioritize specific business objectives.

Depending on your technology goals, IT support experts may guide you on integrating a solution into your information technology infrastructure. You handle the integration without the risk of functionality duplication or cost increases. Expert guidance enables you to maximize the return on investment. Furthermore, you can manage ongoing solution support and evolution more effectively.

In the end, you bolster cybersecurity, achieve application reliability, and ensure compliance.

 

IT Transformation Consulting

 

With IT transformation consulting, experts help your organization boost business performance. They formulate a service delivery optimization plan and an IT strategy capable of driving value. Additionally, expert support enables you to prepare business cases for information technology initiatives and outline a roadmap on harnessing technology assets to achieve specific operational outcomes. All these transformation initiatives focus on ROI.

 

Software Portfolio Consulting

 

Consulting teams analyze your existing software and operational processes to determine the right integrations, optimizations, and new implementations. This type of consulting service is ideal if you intend to maximize value from your technology investments. Consultants bring in-depth knowledge and vast experience in software.

Expert guidance enables your company to resolve bottlenecks and inefficiencies caused by software issues. Well-chosen and optimized software acts as a nervous system that drives business processes. Customers, suppliers, internal teams, and clients interact with the IT infrastructure as part of day-to-day activities.

Hiring an IT consultant supports your long-term business objectives by bridging the gap between technical solutions and operational requirements. Consultants have the expertise to assist your organization in aligning your IT strategy with operational value.

 

IT Strategy Consulting

 

Technology specialists work closely with your team to devise effective IT strategies that ensure business success. Developing a coherent strategy requires extensive experience in various aspects of information technology and business. You can count on consultants to help your company become more resilient and innovative.

From IT development and implementation to adopting emerging technology, you need expert guidance to plan more effectively. To reap your IT system’s rewards, you need to outline its functions and benefits to your organization’s day-to-day operations. Your IT strategy should take into account how users interact with the technology infrastructure. Furthermore, outline how individual systems work with supporting infrastructure.

With the help of information technology consultants, you can examine plans for potential issues and devise viable solutions. When handled correctly, the strategy formulation phase ensures successful implementation of business applications and infrastructure.

 

Pros and Cons Of Outsourcing Your IT Support To A Managed Services Provider

 

Paper or plastic? Cash or charge? MSP or in-house IT? There are many choices that you need to make on a daily basis, some personal and some related to keeping your business running. However, the last question can have a serious impact on your business if you don’t get the question. But which option is the best one for your company’s needs? Here’s a quick look to help you decide which one is the best option for you.

 

 

Pros and Cons Of Outsourcing Your IT Support To A Managed Services Provider

 

Your company needs your technology to work. Whether you need to add IT staff to your company or want to free up the personnel used for IT in their business to turn their attention to other projects, one option you may be considering is adding a managed service provider to your options. By outsourcing these tasks, you can focus on running your business instead of solving technical issues. When you hire an MSP, you no longer need to worry about updates, network maintenance, and finding the right solutions to optimize your digital assets. Though they can be expensive, they’ll often save you money because you can avoid serious tech problems. But are they the best choice? Let’s start by learning what they are.

 

What are MSPs?

 

A relatively recent development, MSPs provide small businesses with an outsourcing option for a wide range of IT needs. Instead of being stuck with a single generalist or a small team working in-house, you’ll have a team of topic experts that provide a ton of value, often for about the same investment or even a bit less. This can range from supporting your business tech for a flat monthly fee to providing boutique consulting services focused on your business’ specific needs and strategy.

 

MSPs will handle issues that come up on your network, monitoring for problems and troubleshooting issues that arise. With the accessibility of cloud computing, most IT work can be handled through an outsourced MSP, which has remote access to networks and may deploy solutions from their location. When you work with an MSP, contracts are provided detailing what is included in the service and when the services start and stop. The services can include help desk support, mobile app development, software-as-a-service, backup and recovery services, as well as all-inclusive packages with unlimited resources.

 

Why do You Need an MSP?

 

MSPs are a popular option because they negate risks to your digital assets. Rather than waiting until there’s a problem to outsource your IT, MSPs allow your network to be consistently monitored, updated, and maintained by professionals who understand why specific strategies and techniques should be used. Instead of needing to focus on your company’s IT issues, you can focus on your business, while your MSP evaluates your current and upcoming IT needs, providing solid advice on products and services to implement.

 

Advantages and Disadvantages of MSPs

 

MSPs support many facets of IT for their clients. Because the cost is spread across many companies, you receive premium expert services without having to hire all the required professionals. This approach gives you more resources from a deeper knowledge base.

 

But there are some other issues to consider. Will the cost work with your budget? Do you need someone on-site to handle issues such as printer jams? Here’s a quick look at the advantages and disadvantages of MSPs.

 

Advantages:

 

1. Change in mode: If the MSP operates efficiently, instead of having to react to technical issues that arise, it constantly monitors aspects of your digital assets to prevent them from happening, acting more proactively.
2. No new tech purchases: On some plans, the MSP provides all of your tech, including workstations, servers, and programs, essentially giving you assets-as-a-service as you pay to rent them, allowing you to spend capital where it’s needed.
3. Expertise: For about the same cost as you’d pay for one general computer tech for everything, you’ll get an experienced team with expertise in multiple areas, which delivers more value for your money while ensuring superior outcomes.
4. Continuity of business: Do you wonder how to restore your business systems and data in a disaster? When you work with an MSP, they’ll create a disaster recovery plan that makes the process easy.

 

Disadvantages

 

1. Lack of physical presence: Because the MSP may not be local to your business, they can’t handle physical issues that need to be done. If the company is local, they may or may not offer onsite support, which can be problematic.
2. Cost: Though the cost is comparable to hiring a professional, still costs a great deal, minimally a few hundred dollars a month, but the costs can end up being much higher. However, the MSP may save a lot for comparable technology.
3. Scope: The scope of your contract will almost certainly not cover all technology areas. Your contract will list the applications supported, with third-party software that isn’t supported still being your responsibility.

 

Whether an MSP will work for you or not, the decisions will be yours. If your company frequently requires IT support or you’re putting a lot of time into fixing problems yourself, an MSP can be a great option to consider.

 

How Can Business Executives Lead A Remote Workforce Through The Pandemic & Beyond?

 

The pandemic accelerated an ongoing remote workforce trend by forcing companies to pivot and conduct business with people from home offices and dining room tables. A reported 41.8 percent of the workforce was considered remote at the height of the outbreak, and 36.2 million people are expected to remain offsite through 2021.

 

Few organizations were prepared for the watershed events that changed the way entrepreneurs, CEOs, and other leaders manage operations and achieve business goals. Decision-makers faced substantial challenges sometimes marked by trial-and-error efforts. But business executives learned some valuable lessons with more than a year of experience managing remote workforces under their belts. If you rank among the many professionals still searching for the special sauce, compartmentalizing leadership into the following areas could prove invaluable.

 

 

Does Your Leadership Message Keep Remote Workers Energized?

Videoconferencing and electronic messages cannot replicate the passion executives inspire when addressing staff members in-person. The subtle voice inflections and body language typically doesn’t translate electronically. A recent Gartner study indicates that industry leaders would be wise to consider the following ways to maintain remote workforce enthusiasm.

 

• Watch for Signs of Distress: Communicate directly and monitor remote workers for indicators they are struggling with long-term changes. Ensure managers and key stakeholders that you have their back, come what may.
• Encourage Discussion: When experienced team members struggle, they may keep it to themselves because they don’t want to impact company morale negatively. While that sentiment is laudable, the pandemic calls for a more open dialogue. Encourage your seasoned veterans to vent when needed. Your office door might be shuttered, but your cell phone works.
• Goal Achievement: Take time to remind remote personnel about company values and goals on a regular basis. In these challenging times, people need more than a paycheck to stay motivated.

 

Although government officials and news reports point to eventual herd immunity, everyday people still live with a sense of uncertainty. One lesson worth considering is that people do not always remember precisely what you said. But they do remember how you made them feel.

 

Has Your Workforce Been Restructured To Account For Remote Productivity?

 

Organizations that succeeded during the early months of the pandemic implemented strategies that reimagined two things — structure and process.

 

Companies with inherent ambiguities in these areas quickly discovered the remote shift only amplified such disconnects. Remote workers appear more productive when groups are pared down because that helps them communicate well. Consider reducing large teams that functioned well in brick-and-mortar landscapes into more specialized outcome-driven subgroups.

 

Supporting that initiative, replicating the pre-pandemic process online remains essential. Although some outfits benefited from flexible hours during the early months, restoring on-time work starts, scheduled departmental meetings via online platforms, and reducing process ambiguity help define structure and expectations.

 

Does Your Organization Possess Sustainable Remote Infrastructure & Technology?

 

Business executives were widely tasked with ramping up remote infrastructure to handle workforce migrations. Work-from-home realities meant quickly increasing IT budgets and enlisting third-party experts to enhance Cloud-based capabilities, among other challenges.

 

Just as companies began settling into online productivity, hackers rolled out unprecedented attacks targeting newly-minted remote workers. To say that experience was something of a fluid battlefield would be something of an understatement. But the challenges of the initial workforce shift remain in place, and technology continues to evolve. Decision-makers would be well-served to support remote workers in the following ways.

 

• Offer cybersecurity awareness training and real-time threat alerts.
• Integrate the latest platforms that improve productivity, such as Microsoft Teams.
• Provide Virtual Private Networks to enhance security.
• Create a 24/7 IT support plan & help desk options.
• Enhance home-office bandwidth to account for increased business activities.

 

Wide-reaching tools exist that prove beneficial in terms of productivity. If industry leaders expect remote workers to adapt and overcome for the remainder of the pandemic and beyond, they will need the tools and IT support to succeed.

 

Leadership until the end of the pandemic and the remote workforce realities afterward call for a rethinking of methods. The basic concepts of motivation, structure, process, equipment, and support remain largely intact. Perhaps the critical difference involves leveraging online platforms and IT innovations more decisively.