What Is Two-Factor Authentication?

What Is Two-Factor Authentication?

When it comes to keeping your business safe from hackers, you’re willing to pull out all the stops.

But what if he didn’t have to “pull out all the stops”? What if the only thing you needed was a simple technique for preventing hackers from ever infiltrating your data and networks in the first place?

Enter: Two-factor authentication.

Two Factor Authentication

What Is Two-Factor Authentication?

Apple defines two-factor authentication as “an extra layer of security … designed to ensure that you are the only person who can access your account, even if someone knows your password.”

Now, if you’re a business owner, you’re probably thinking: Shouldn’t we just never let anyone have our passwords and call it good?

Unfortunately, the truth is that passwords actually aren’t very good barriers against hackers. That’s because even the most basic hacker with just a handful of tech knowledge can crack a password with ease.

What you really need to protect access to your accounts, your data, and your networks is an authentication process that can only be carried out by the individual who owns/is the primary user of the account. This means you need to force the individual to utilize something that only they have. After all, technically, anyone can have possession of a password (it’s just a word or a string of numbers, letters, and symbols). If you really want to authenticate someone, it’s far better to utilize a device that that person carries.

This is really what two-factor authentication is.

How Does Two-Factor Authentication Work?

Two-factor authentication (sometimes called 2FA) has two phases:

First phase: Knowledge authentication (password)

The first phase prompts the user to put in something they know — a piece of information or knowledge that has been linked to the account. This is usually a password.

Sometimes, it might be a pin (personal identification number). Or finally, it might be some sort of shared secret, like the name of your first dog or your favorite elementary school teacher. This bit of information will have been solidified to the account previously — either when you originally formulated your password or pin or when you answered your “secret question.”

Second phase: Possession authentication (device)

In the second phase of authentication, the user has to provide proof that they own a specific device. This is usually a cell phone.

For example, after the first piece of information (the password) has been authenticated, the user will be prompted to have a code or pin sent to their cell phone. Again, this cell phone will already have been linked to the account during the initial set up of the two-factor authentication process.

When the code arrives (generally via text), the user simply needs to reenter the code into the system they are trying to log into. If it’s correct, they will then have full access to the account without a hitch.

What About Biometric Scanners?

Biometric scanners are devices that scan parts of your body – such as your eye, your fingerprint, or your entire face and use that as the “password” to allow you to access your account, an entrance, etc.

Biometric scanners are still being studied and tested. They are used in some places and with specific devices and software, but they aren’t quite ubiquitous yet. Studies show that two-factor authentication can go a long way at preventing hackers from infiltrating your accounts and systems, so if you’re looking for a quick and easy way to tighten your security right now, two-factor authentication is a great way to go.

Interested in Using Two-Factor Authentication?

Some companies like Apple and Google have internal options for two-factor authentication already set up. You simply need to opt-in. If you are interested in introducing two-factor authentication with another access point at your business, speak with your managed service provider to learn more.

What’s New Apple MacOS 11 “Big Sur”

A Look at the New Apple macOS 11 Big Sur Update

The newest macOS update, officially number 11 and called Big Sur, was announced in late June 2020 at the Apple Worldwide Developers Conference (WWDC). Big Sur is such a large and significant update that Apple skipped from version 10.15 straight to 11. For the past nearly 20 years – since March 2001 – the company has assigned each new OS version number 10.X. For example, the current version, Catalina, is 10.15 and the previous one, Mojave, was 10.14.

There is a beta version of Big Sur currently available to the public, and the full rollout will launch later this fall. It’s notable that this is the first macOS version to be released under Apple’s new hardware platform, where they shifted away from Intel-based Macs and are transitioning to custom ARM processors, which already power iOS devices.

The radical macOS overhaul intends to give users both freshness and consistency. To that end, Apple redesigned every element possible, from rounding corners of windows and changing the interface colors to making menus more intuitive and adding entirely new control symbols.

Apple Big Sur Update

Safari gets a makeover

Some of the most noteworthy changes in Big Sur are in Safari. The web browser got major upgrades in both speed and security, and it’s substantially more battery-efficient. Users have an all-new customizable start page and redesigned tabs, plus the ability to translate entire web pages with a single click. Safari extensions are now easier to find in the App Store, and users can designate specific websites to use – or not use – extensions. Another new feature allows users to easily import their extensions from Chrome and Firefox. Finally, a new Privacy Report clearly shows which trackers and malware Safari are blocking.

Interface design changes

Big Sur brings several dozen changes, some minor and some major, to the macOS interface. Visually, Big Sur brings a lighter overall aesthetic to macOS with more translucent windows, a cooler color palette, and rounded icons. Users will notice it looks remarkably similar to iOS, and that’s not accidental – Apple aims to give users a more cohesive experience across all devices.

Apple also sought to make macOS more intuitive with Big Sur, and some of the most noticeable ways they’ve done that are the changes to menus and control bars. They’ve been completely redesigned to be less prominent and therefore less obtrusive, plus they pop up when necessary and disappear when they aren’t. The newly-customizable Control Center now appears at the top right-hand side of the screen, along with the Notification Center, which has also been redesigned. Users will notice many similarities between the Control Center and iOS, such as the widgets for quickly turning Airplane Mode or wi-fi on and off.

Other notable Big Sur updates

  • System updates will automatically start in the background and finish more quickly.
  • Messages are now almost identical to the iOS version and have @mention and Memoji functionality.
  • Maps have been updated to include macOS support for Look Around, Guides, and shared ETA updates.
  • Apple Music got additional features, including personalized playlists and artist interviews.
  • Photos gained a new machine learning-powered Retouch tool.

If you’re interested in testing out Big Sur beta, be aware that – like all OS beta versions – it has some bugs. Some apps are noticeably sluggish and some features aren’t complete, but remember the whole point of companies releasing beta versions is to work those kinks out. Feel free to download Big Sur beta, but consider doing it on a secondary computer, particularly if you use your primary one for work or school. Look for the official Big Sur release in late fall 2020.

Top 10 Reasons Why Your Business Should Consider Switching to VoIP

Business VoIP Services

The modern-day workplace has evolved thanks to advances in hardware and software solutions. Virtual applications backed by cloud environments enable employees to work from anywhere. Therefore, companies need communication tools to coordinate activities happening in various locations.

However, landlines and other conventional telephony solutions are too stationary and cumbersome to keep up with such a demand. So, what are your best options? Well, VoIP (Voice over Internet Protocol) can help your company improve your business’ approach to communicating over the phone.

VoIP solutions are easy to implement, and they come at a more affordable price point. Your organization can also layer VoIP over legacy hardware to enhance the quality of your business telephone solutions and to add some mobility.

The benefits keep rolling in when you consider the advantages of VoIP. Let’s look at the top 10 reasons why you should consider switching to VoIP to experience this world of convenience.

Business VoIP

Business Convenience

VoIP solutions embed over cloud-based digital signals. This means you can make phone calls on any device that connects to the internet.

This means that any mobile phone, PC, or devices can act as an extension of your business line, provided you can install the companion VoIP application. This means you don’t have to worry about your clients reaching out to you on your non-business number.


With VoIP solutions, you’re free to leave the office to look for prospects without worrying about missing important phone calls and other pieces of communication.

Sure, you can forward calls from landlines to your cell phone for the same effect. But, that’s always such a hustle. VoIP apps eliminate such an inconvenience by turning your cell phone into an extension of your business number.


You can adjust the number of users to meet the changing scale of your business with relative ease. VoIP solutions can also enable you to adjust your phone services to meet the rising or falling demand from your customers.

Lower Maintenance Costs

VoIP lines plug into routers and servers though standard RJ-45 jacks. Therefore, you don’t need to uproot existing connections to embed VoIP capacities on to your current networking system.

This means you can have VoIP services up and running within a short time. It also reduces related maintenance costs. Your in-house IT staff also won’t need additional tools to manage and monitor the VoIP network.

A Wider Array of Business Telephone Services

VoIP solutions providers care more about your business telephone needs aside from voice quality. They offer services that improve your approach to business. These services include:

  1. Custom-made voicemail
  2. Call forwarding and waiting
  3. Chat capabilities
  4. Syncing online schedules and calendars
  5. Video call capacities
  6. And, many more!

Such tools make it easier to speak to clients, chasing potential lead while enhancing intra-company communication. You can get such services at a more reasonable price point than compared to landlines.

Enhanced Security

Many companies are unwilling to trust in IoT technologies due to the prevalence of cyber-attacks. However, it would be a mistake to lump VoIP solutions with such technologies.

VoIP solutions feature encryption that makes them even more secure than conventional business telephony technologies.

Effective Backups And Constant Access

Since VoIP is a cloud-based service, you no longer have to worry about losing voicemail messages texts and other achieved communications in the event your phone or laptop crashes.

Tour business number will also be available to customers on a 24/7 basis unless you choose to switch it off. This ensures that you can remain engaged in providing the services or insights your clients need even when you’re on the move.

Autonomy Over Call Settings

Changing call forwarding, voicemail, and other settings on landlines and other conventional phone setups can be extremely frustrating. To add to the misery, you have to make such changes from your office, as there’s no practical way of doing so while on the move.

VoIP solutions add a lot of flexibility and autonomy over how you can address such tasks. Best of all, you can do so while on the move provided you have a mobile device that has a companion app.

Conference Call Capabilities (Built-In)

Businesses with diverse and remote branches need highly effective voice and video conference calling capabilities. VoIP enables your company to set up such functionalities rapidly and more effectively than you could with landlines.

You can make a conference call with any devices that has a camera and a built-in speaker. Such services also allow you to synchronize your contact lists, schedules, and calendars.

More Affordable Than Conventional Telephones

A conservative cost-benefit analysis is the best way to determine if a new piece of technology is worth the price you need to pay. And you may have noticed how upgrades to IT appliances and software can come at a high price point.

Fortunately, a majority of VoIP solutions won’t break your bank!

While pricing models vary with your choice of a service provider, you could still pay 40 to 80 percent less when compared to conventional business telephone solutions.

In Summary

Your business stands to gain a lot from adapting to the latest trends in IT. As you can see, VoIP solutions can bring the same benefits to your voice communication. It’s not only a matter of making clearer telephone calls but also expanding the possibilities of your communication arrays.

VoIP solutions are an affordable way to ensure your company stays in touch with clients and employees regardless of their location. Such technologies are reshaping the office as a concept. Who knows? Maybe in the next few years, your company won’t even need an office and those stuffy landlines. So, it would be best if you got VoIP solutions today to stay ahead of this coming wave.

Vital Considerations to Make When Hiring an IT Consultant

When the going gets tough in business, it’s those who can adapt through drastic changes thrive. You may have made some strategic decisions through a triage of measures that helped you to leverage the resources you have to climb up the success ladder.

There comes a time when you need to upgrade your technology to climb further up the ladder. In such cases, hiring a capable IT director or CIO could be your best option. But, as we know, finding, let alone paying someone to play such a critical role can be costly and tricky.

Does this mean you should forgo such a strategic goal? Well, you could hire an IT consultant to guide your In-house team to the next step. And, the good news such a consultant doesn’t even need to come on board on a full-time basis.

It sounds challenging, but you can do it more effectively if you take the time to make the following considerations:

IT Consultant

Is It the Right Time To Bring an IT Consultant On-Board?

IDC’s latest report projects a 25 % rise in annually ICT spending over the next 5-10 years in various industries. Most of this spending will go into updates to traditional systems, and most businesses will be augmenting the latest advances in technology.

So, you’ll need an IT consultant to give your company such changes. It’s not a straight forward process, and what works for a particular enterprise may not be as effective for yours.

Here are a few questions to ensure you settle on the right candidate:

Is Their Experience Relevant to Your Industry?

Your potential candidate should have experience in dealing with corporations that function on the same scale as yours. It’s also wise to choose one whose industrial exposure is relevant to your field of business.

Let’s presume you’re a county-wide chain of mom and pop diners. An IT consultant that usually deals with fortune 500 banking institutions wouldn’t be a good fit for your company. Please take your time to vet their credentials to avoid any unforeseen disappointments.

Do They Have a Portfolio to Back Their Claims?

You can look at your candidate’s portfolio to get an impression of what they can deliver. If you’re pleased with what you see, take the time to ask them what methods they used to attain such impressive outcomes in previous engagements. This is the best way to find out if they can walk their talk.

Is Your Preferred Consultant a Team Player?

A good IT consultant should have the ability to articulate their ideas as clearly and precisely as possible. It also helps if they know their way around complex business processes and are passionate about the value they add when collaborating with others. They should also have confidence in their tech and business insights.

Can They Quantify Their Results?

Your preferred IT consultant needs to have the tools to measure and keep track of their results. This can help you gauge the efficacy of your new tech initiatives. This could include installing new applications, performing upgrades to systems, and data networks. It would also help if you can agree on the observable metrics for monitoring such results.


Hiring a competent IT consultant is more cost-effective and expedient than bring a full-time expert on-board. They can train the rest of your in-house IT staff and provide supervision to ensure everything goes without a hitch.

A great place to start from the recommendations of people that have taken such a step before. Take your time to look at their portfolio, reviews, and term sheets. This will ensure you get the right IT consultant for your company.

Why Hiring An Outsourced CIO Is A Strategic Move For Denver Organizations

Why Hiring an Outsourced CIO Is a Strategic Move for Denver Organizations

According to bizjournals.com, the average salary for technology professionals was $102,557 in 2019, the seventh-highest of all cities in the U.S. Due to the current unprecedented economic turmoil, your organization may find it tough to justify the cost of a full-time, experienced, skilled, and expensive senior technology executive such as a Chief Technology Officer (CTO), IT Director, or Chief Information Officer (CIO).

No matter your company’s financial situation, you still need someone to manage your entire IT department and diagnose any areas which require development – whether they are processes, your people, or business platforms. They should also provide an overarching tech strategy to help you achieve your business goals. The solution is engaging interim, contract, or part-time outsourced CIO services from a company like Elevate Services Group. This type of service is commonly known as CIO as a Service.

Outsourced CIO Services

Benefits of CIO-as-a-Service for Organizations in Denver

Elevate Services Group’s outsourced CIO in Denver is essential if you are to cut down on your costs while implementing the technology that aligns with your business strategy. The CIO as a Service helps your business to grow while fulfilling customer expectations in the following ways:

Implementation of Artificial Intelligence Projects

During an interview at Lockheed Martin, MIT researcher Liz Reynolds said, “Colorado is at the forefront of thinking about [Artificial Intelligence]. All jobs [in the state] will be affected by this technology.” Liz is just one of the tech experts who believe that AI is the next big step in business technology. Gartner’s CIO Agenda Survey 2020 that polled 1,070 senior IT leaders and CIOs found that 40% of them plan to deploy projects powered by AI in the next 12 months to enable them to achieve strategic organizational goals. Because Outsourced CIO is a role, not a job description, Elevate has experts to cater to each step of the implementation.

Planning For IoT

The reach of the world wide web expands every day. As a result, technologies that were unknown just a few years ago, like remote management of computers and automated functions through smartphones, are now commonplace. For the CIO, as users gain access to more sophisticated devices, more advanced controls are necessary to stop unauthorized equipment from connecting to internal networks. You require outsourced CIO to properly manage all devices, including those developed and sold by smaller manufacturers and requiring niche knowledge. CIO as a Service helps your business prepare for an environment with fewer on-premises employees.

Management of Your Cybersecurity

In the last decade, businesses in Colorado suffered almost 200 major data breaches, affecting more than 5 million people. Management of internet security is a crucial responsibility for many company boards and IT departments. Because of increasing threat vectors, and the potential loss of your employees managing your organization’s cybersecurity, you need to move CIO responsibility from an individual to a team of experts at Elevate Services Group. Outsourced CIO ensures your network, applications, databases, files, and devices are secure by constant remote monitoring, patching your mission-critical software, setting up and updating IDS/IPS or firewall hardware, software and rules.

Succession Planning

Although few organizations consider a CIO a significant player in succession planning, this tech role helps address specific potential staffing issues. Some of the areas that the CIO is concerned with include planning for the loss of people who work on data security and management, cybersecurity management, operations administration, network management, risk and compliance, governance, application development, and physical security.

However, if you have a single employee handling the CIO portfolio, they are likely to ignore strategic succession planning in favor of more traditional tech and cybersecurity duties.
However, outsourced CIO can handle the daily IT maintenance responsibilities while catering to succession planning by preparing a database of your key employees and their primary capabilities and skills. This information helps you identify internal training opportunities for employees who can support or take over from your key people.

Moving Corporate IT Focus from Operations to Innovation

A CIO is a critical cog in moving your IT department’s focus from strictly operational to working closely with your Line-of-Business (LOB) leaders. This transformation is to ensure the development of innovations that move your business’ strategic goals forward. Therefore, your CIO needs to be vital in facilitating solution development that supports your company’s growth. Although the software development lifecycle is still essential, CIO as a Service lets you transform traditional approaches to developing solutions into modern methodologies for better outcomes. Outsourced CIOs meet regularly with your LOB managers to gain a better understanding of what they need. The meetings also help identify the most cost-effective solutions based on the large number of technologies that are part of the CIO’s toolbox.

Taking Advantage of Edge Computing

A recent Gartner study found enterprises generate and process about 10 percent of their data outside of the cloud or central data center. The research indicates that the figure should rise to as much as 75 percent by 2025. By adding more computing power to your user’s edge devices, you quickly improve your overall efficiency by giving them capabilities that would otherwise be handled by your servers.
Although edge computing eliminates many latency issues that server communications suffer from, it requires a diverse skillset and expertise to implement securely.

Elevate Services Group will provide you with outsourced CIO services that will help you devise a strategic IT plan while giving you the leadership your business needs.

Elevate gives you an independent, experienced, and on-demand CIO to ensure that you efficiently and effectively utilize your IT assets to achieve your strategic aims. CIO as a Service looks at your existing software platforms, critical corporate stakeholders, and technology vendors when helping you to make purchasing decisions.

Does your Denver, Colorado-based company need to acquire the IT management expertise and experience your organization requires for a fraction of the on-premises tech management cost? Contact the Elevate Services Group to find out how outsourced CIO in Denver gives you a competitive advantage.

What Is The Modern Workplace?

Transforming Your Company Into A Modern Workplace

What is the modern workplace? To some organizations, it’s an office with a downtown street address, exquisite interior decor, or a fully stocked kitchen. While to others, it’s the integration of the latest technological advancements into their systems. However, transforming your Company into a modern workplace is more than having the newest furniture, architectural designs, or IT infrastructure in an office.

The business world is continuously evolving, and specific aspects of the workplace, such as office spaces, the 9-to-5 work schedule, and emails as the primary source of communication, are slowly becoming extinct. These advancements have made having a modern workplace to be essential to every business.

Both emerging and established organizations are continually looking for ways of creating modern working environments for their staff. This can be achieved by advancing communication mediums and providing more digital collaborative methods to remain competitive, innovative, and relevant in their fields.

Here is a short video on what a modern workplace entails:

What Aspects Define the Modern Workplace?

How can your Company’s working environment develop into a modern workplace? Below are some elements of a modern workplace that should be integrated into your Company to attain this status:

Having a Mobile Workforce

In today’s business environment where your employees are continually on the move and working different corners of the globe, it’s expected that you should support them by enabling them to have access to company data from anywhere, at any time, and on any device. Allowing employees to work remotely is an arrangement that many businesses are currently adopting.

According to IBM, the worldwide mobile workforce is predicted to reach 1.87 billion workers by 2021. To cater for this, companies need to provide their employees with the means to securely access company files, the Company’s networks, and communication systems from any device. This way, employees can access the latest technology being used by the Company and an updated database.

Having immediate access to this data enhances team member productivity and expands the Company’s reach. The ability to work remotely introduces a more flexible working schedule for employees, meaning they take less time off work vacationing.

Microsoft 365 provides employees with the opportunity to bring-your-own-device (BYOD) support.

Having A Collaborative Workforce

Another essential aspect of a modern workforce is a collaboration among team members. A survey conducted concluded that 86% of employees and executives cited the lack of cooperation as a reason for workplace failures. For employees working remotely to do so efficiently, their companies need to provide them with the ability to communicate with each other anytime, from anywhere, and via several communication mediums.

Thus, companies are turning to cloud-based computing solutions such as Microsoft 365 that provide employees with suitable and straightforward collaboration toolkits. This cloud-based software offers employees a storage system that enables employees to upload and edit large amounts of data online, share documents with colleagues, and access this data from various locations.

It also supports high definition videos, shared calendars, content sharing, and team chats to help teams collaborate in real-time and stay in-sync around the clock. Such applications provide organizations with a central network that enables them to work on projects together, know who is working on what project, and collaborate effectively.

That’s the whole idea behind collaborations, working together seamlessly to improve your Company’s productivity.

Improved Data Security And Accessibility

Companies collect vast amounts of data from their clients every day. This flow of data requires businesses to have reliable, secure storage systems. With cases of cyber-attacks becoming more frequent and sophisticated, physical data servers are easily being compromised. Therefore, companies need a more secure way of storing data.

For this reason, organizations are embracing cloud-based computing solutions to modernize their workplace. The cloud provides more storage security and is much more economical compared to traditional physical data storage. One of the benefits of using the cloud is the ability to access client data and customer files from anywhere and anytime.

Microsoft 365 simplifies security by providing holistic security strategies to businesses. It secures devices, apps, users, and data across a company’s digital platform. Organizations can, therefore, detect, protect, and respond to cyber-threats using access and identity management, security management, information protection, and threat protection capabilities.

Improved Process Automation

Most of the tasks that your employees are doing are repetitive. These tasks eat up their working time and distract them from more high-impact duties. Automation of some of these processes will enable the Company to offload these time-consuming, repetitive tasks so that your staff can work on more responsibilities aligned with the core of your business.

This automation allows your employees to work smarter, faster, and more efficiently. As a step to modernizing your workforce, find aspects in your Company that should be automated.

Microsoft 365 automation solutions give your Company the ability to automate time-consuming tasks, thereby optimizing system operations and improving the efficiency of your Company.

Being Up To Date With The Latest Technological Advancements

With technology consistently advancing, your employees need to be acquainted with these updates. Providing training and these technological tools to your employees will help increase motivation, engagement, and productivity. More so, not having access to this technology will bar your business from remaining competitive.

What Are The Benefits Of Having A Modern Workplace?

  1. Your Company’s Productivity Is Increased: The main benefit of a modern workplace is increased company productivity. Employees’ ability to work from anywhere, at any time, and on any device, the flexibility it brings, plus the ability to effectively collaborate with colleagues, leads to improved productivity in the long run.
  2. Your Data Security Is Enhanced: Moving your data to the cloud improves security and reduces your risk of experiencing a data breach.
  3. Your Company Gets A Competitive Edge: Having a modern workplace gives you an edge of attracting more clients and employees than a company that doesn’t have one.

The secret to attaining a modern workplace is investing in the right IT infrastructure and training employees.

Elevate Service Group is an IT firm that has been servicing businesses in Denver with modern workplace solutions. With years of experience and expertise in managed IT solutions, security systems, and cloud-based computing solutions, we are your trusted IT company.

Click here to get started or call us at (888) 586-2863 to schedule a consultation.

Is Switching IT Companies In Denver Difficult?

Factors That Will Make Switching IT Companies in Denver Easier

Digital transformation is a vital part of running an enterprise. It offers scalable yet robust business operational tools that streamline every process. These effects trickle down to every level of your organization. So, finding a way to reign in the risks they present is essential to organizations that seek to make an impact in their industry.

However, you probably have many things to deal with to ensure that your business delivers consistent services to its clients. Outsourcing IT services is a sure-fire way of getting cloud migration. Digital integration strategies go off without a hitch.

Do you feel as if you could get more from your outsourced IT services provider? Maybe they only show up when something breaks down and offer minimal systems monitoring services. Or, it could make you feel as if your business needs are not a priority to them. Then, it might a good time to consider switching IT companies.

It may sound challenging, but Switching IT companies in Denver is easier than you assume. And, the following considerations will make it a walk in the park.


Technology keeps on changing, and IT services providers keep up with each leap. They’ve always been there to help businesses remain operational and updated. In the process, services providers gain an insight into the exact needs of companies in various industries.

Therefore, the number of years and companies that an IT service provider has under its belt is an important factor. A high level of experience can be leveraged to ensure your core systems remain operational.

An experienced service provider will know exactly the exact deliverables your company seeks. This saves you a lot of time and money created by the latency of a less experienced option. Therefore, ensure that you maintain a key focus on experience when switching IT companies in Denver.


There are no cure-all solutions when it comes to integrating technology into your enterprise. Therefore, IT services come as a bundle of specialty options. Why you’d want to switch services providers is understandable if they came with few specialty services. In such a case, you’d need to go for a company that can deal with a wider range of solutions.

More importantly, such solutions should be customizable. After all, you don’t want to pay for services that you don’t need.


Did your company’s IT needs outgrow your current service provider? In that case, it may be advisable to shift to another IT company. This will help you expand your business through clear-cut solutions that optimize your core processes.

If all factors remain constant, your IT need will continue growing as your business expands. This could present a problem in the future in your IT solutions where not modeled on scalability. But what makes IT solutions scalable? Scalable options are solutions that can be adjusted to address the changing needs of your business as it expands or contracts.

And, with the current global uncertainties, scalable IT solutions can cushion your enterprise from the splintering effects as it builds towards a sustainable future.

Business Models

IT companies in Denver come in various shapes and service scopes. There’s the breakdown/fix solutions provider and managed IT service companies. As the name intones, Breakdown/fix companies show up only when something has gone wrong.

Such companies’ business models are based on response with few countermeasures. This could be frustrating, especially when they take time to react to your company’s technical issues.

On the other hand, managed IT firms are always on the clock to ensure nothing goes wrong in the first place. They have a proactive approach to your business needs and constantly monitor it for errors.

This allows them to react to issues before they spiral out of control. The contrast between the two models can help guide your ultimate decision when switching companies. It also allows you to pick an option that fits into your company’s business model.

Risk Mitigation

An IT company’s risk mitigation capability is pegged to various factors. Such qualities include experience levels, tactical adaptability, and their grasp on the latest technology. Technologies such as CRM, cloud computing, and anything can frustrate your employees if not expertly handled. So, always look at the reviews before settling on a new IT company.

Strategic business planning also calls for effective contingencies to various plausible scenarios. Let’s a DDoS attack or latencies in your cloud drives wipe out your core data. It such a case you’d suffer a manageable inconvenience if your IT services provider made sufficient data backups in anticipation.


Switching IT services in Denver could ensure they deliver a higher ROI value. It’s more than cutting down on taking related expenses. Your preferred IT service provider should be able to break down the value each of their services delivers to your enterprise.

A cost-benefit analysis is crucial since every IT company has a different operational procedure. Some IT companies may even charge less than their competitors charge but deliver better services. So many factors go into settling on the most affordable option. But, it’s always wise to shop around before setting.

Are You Shifting IT companies in Denver? Consider Elevate.

Now you can create a checklist that will help you make the right choice when switching IT companies in Denver. You can start by from the recommendations of your associates. A Google search can make the task easier, just be sure you read the reviews to avoid any disappointments.

But, why scour the mean streets of Denver looking for IT service companies? When you could settle for the best, Elevate!

Elevate was founded by business owners, corporate executives, and IT professions who were fed up with the way IT companies address operational concerns. We understand the shifting needs of your enterprise as they try to fit into a technological landscape.

Our zeal for technology, skilled crews, and excellent monitoring tools will ensure your business systems experience fewer latencies.

Click here to get started or call us at (888) 586-2863.

How To Combine Multiple PDF Files

In many cases, you might want to combine multiple PDF files to create a single document. Disseminating information is often easier when you share one file instead of many. If you have Adobe PDF Pro, it’s easy enough to combine more than one document. You can also make several documents out of one large document. This is often common when you need to upload a file, but it’s too large.

Working With PDF Files

Combining Two or More PDF Files

  • STEP 1: Open Adobe PDF Pro.
  • STEP 2: Open the first document you want to combine.
  • STEP 3: Click “Document,” then “Insert Pages.”
  • STEP 4: Choose “From File.” The dialog box will open. Choose the file you want to append to the first file by double-clicking it. A new dialog box will open. You can also choose “From Clipboard” if you copied something and need to paste it into the current file.
  • STEP 5: Choose the location from the drop-down box. Your choices are “Before” and “After.”
  • STEP 6: Choose “First,” “Last,” or “Page.” If you choose “Page,” you will need to enter a page number. Thus, you can insert a new file at the very beginning by choosing “Before” and “First.” you can insert a file at the very end of the first document by choosing “After” and “Last.” Or, you can insert a file in the middle of a document by choosing ‘before’ or ‘after’ and entering a page number.
  • STEP 7: Scroll through the document to ensure the second file is where you expected it to be.
  • STEP 8: Save the file with a new filename.

Removing Pages

  • STEP 1: Open the PDF document you need to break down.
  • STEP 2: Click “Document,” then “Extract Pages.” A dialog box will open.
  • STEP 3: Enter the pages you want to extract. For example, if you want to extract pages 2 and 3, you would enter ‘2’ in the first box and ‘3’ in the second.
  • STEP 4: Choose one of the boxes: “Delete Pages After Extracting” or “Extract Pages as Separate Files.” If you choose to delete the pages, the system will remove the pages from the document and then delete them. If you choose to extract pages as separate files, the system will open the pages in a new PDF document.
  • STEP 5: Choose “Yes” or “No” when the “Are You Sure?” dialog box pops up.
  • STEP 6: Save the newly edited document. If you chose to save the extracted pages as another document, be sure you save that document.

Additional Functions

You can also replace pages, delete pages, and split a file. One of the most useful functions is to split the file. Often, when you need to upload a PDF that is too big, instead of guessing how many pages make a certain file size, you can tell Adobe PDF Pro what size to split the file into. This is extremely helpful for law offices who upload PDF files to the clerk – county and federal clerks often put a file size restriction on files and pleadings often exceed that file size, especially when you have several attachments.

  • STEP 1: Open the file you want to split.
  • STEP 2: Choose “Document,” then “Split Document.”
  • STEP 3: If you know the number of pages you want in each file, choose the radio button for ‘Max Pages’ and enter the number in the box. If you want to divide the file into several files that are a specific file size, choose the ‘File Size’ radio button and enter the file size in megabytes in the box. You also have a third choice to split the file by top-level bookmarks.
  • STEP 4: Click “OK.” Adobe will split the file. A new dialog box will pop up telling you how many documents the system created. Click “OK.” You can find your files in the folder where the original document is located. They will have the same file name and ‘Part X’ appended to the file name.

Adobe Pro makes it easy to create files from files and to manipulate the files if you need to break them down, or if you need to add another file in the middle of your original file.

Managed IT Services vs. IT Outsourcing (Comparison)

IT Managed Services vs. IT Outsourcing: What’s the Difference?

While there are some similarities between IT outsourcing and partnering with an IT managed service, there are also important differences that could spell the difference between a highly successful business and one struggling to move ahead and reach core goals. Read on to discover which IT management model is the best option for your business.

IT Managed Services

What are the Advantages of IT Outsourcing?

Outsourcing means trusting a third-party service provider to handle one or more IT jobs with minimal supervision on your end. The most commonly outsourced tasks are software application, software application maintenance, and running a data center. These specialized jobs often require skills that are in short supply, leaving a business with no choice but to find a company or individual in another city, state, or even country that can provide needed technical services.

Gaining access to specialized expertise is one of the biggest advantages of IT outsourcing. However, it’s not the only one. Many companies have found that it’s far cheaper to outsource certain IT functions than it is to hire full-time experts to hire these tasks in-house. The average annual salary for an IT technician in the United States is well over $74,500, and this sum does not include expected benefits such as help with repaying student loans, relocation assistance, professional development assistance, and parental leave. Given this fact, it’s not surprising that many companies turn to outsourced IT services and even overseas IT professionals to get expert help at a reasonable cost.

Two other important advantages of working with an outsourced IT service is flexible and scalable service options. You can avail yourself of IT expertise in a particular field when you need it, without having to hire a full-time employee for a set period of time. If you need additional help at certain times of the year, your outsourced IT company can bring in extra technicians to help you out for a limited time period.

What are the Disadvantages of IT Outsourcing?

At the same time, outsourcing some or all your IT services has its downsides. One big problem with many IT outsourcing companies is that they don’t conduct preventative maintenance or regularly assess your IT set-up to improve your services. Rather, they are simply on call in case something breaks down or goes wrong. Relying on a company with a “break it/fix it” service model will limit downtime and keep your IT department running reasonably well but won’t help you use technology to its full potential or empower you to get ahead of the competition. Furthermore, outsourcing IT services to a company located in a distant city, state, or even country can be problematic if misunderstandings arise and/or you need in-person assistance.

What are the Advantages of Partnering with an IT Managed Service Provider?

IT managed services are outsourcing companies that partner with you to provide a range of IT tools and services, including cybersecurity services, business continuity planning, IT consulting, cloud storage and support, software development, IT training for employees, and IT monitoring and support. IT managed services can either handle all your IT needs or partner with your in-house IT technician or department to offer specialized services as needed.

IT managed services, unlike outsourced IT services, specializing in providing proactive IT assistance to improve your overall IT set-up. IT managed service providers routinely monitor your whole network to ensure that there are no cybersecurity vulnerabilities or potential problems that could lead to data breaches or downtime. They offer advice on IT upgrades to help you save time and money, improve customer services and overall operations, and get to know new technologies that could help you take your business to the next level. What’s more, many IT managed services specialize in certain industries, making it possible for you to get IT support from someone who is familiar with your business needs and industry requirements.

IT managed service providers offer scalable, flexible services to suit your needs and budget. In fact, many of these companies offer complimentary IT system assessments to help you better understand your IT set-up and how to improve it to meet your current and future needs. IT managed services are essentially an extension of your business. You don’t have to put the IT technicians on your payroll but you can count on them to provide both virtual and in-house support. They work 24 hours a day, seven days a week, 365 days a year. They’re there for you no matter what.

What are the Disadvantages of Partnering with an IT Managed Service Provider?

Sadly, some IT managed service providers offer sub-par service or are simply unable to keep up with the demands of your growing business. In such instances, it can be difficult to switch over to a new IT managed service as your current service will have full access and control over your IT set-up. It’s important to select an IT managed service with care and caution to ensure it’s the best fit for your business now and in the future.

It’s also worth noting that IT managed services may not be able to provide specialized forms of assistance that can only be obtained by outsourcing or hiring an in-house technician. Thankfully, IT managed service providers offer the flexibility you need to partner with any expert who can help you grow your business. Your IT managed service can even work directly with your outsourced IT company, freeing you to focus on business growth rather than IT development, repair, and maintenance.

Do you need a specific, specialized IT job done for your business? If so, IT outsourcing could be your best bet. However, if your goal is to keep your IT department running smoothly and securely at all times, partnering with an IT managed service is the way to go. Getting professional outside help and support for your IT set-up will not only enable you to focus on other important aspects of your business but also provide you with expert advice and support to improve operations and use technology to reach your business goals faster than would have otherwise been possible.