At Elevate Services Group, we help companies elevate their technology, so they can accelerate their business. With unparalleled experience and performance, we deliver the following unique capabilities to your organization:
We provide enterprise-level service through our certified engineers and service desk professionals that support your users on a 24X7 basis. With direct experience managing large scale technology operations and our TEAM approach, Elevate is able to afford the same quality of service and professionalism to small and medium sized businesses that is available to much larger organizations including program services, remote infrastructure and help desk support, service level agreements (SLA’s), direct feedback surveys and Quarterly Board Reviews (QBR’s) to ensure we exceed your company’s expectations.
We use cloud technologies to host your applications because “cloud” allows you to pay for exactly the hosting infrastructure you use on a monthly basis, scale your infrastructure in real-time to optimize performance and ensure your company is always on the latest technology platform without having to continually upgrade your hardware infrastructure. Cloud is also ideally suited for standardizing distributed technology environments. Elevate manages your cloud platform with our experienced engineering professionals.
Our leadership team includes former CEO’s and CTO’s who have success and experience growing and scaling technology organizations. With our professionals supporting your company, you gain direct access to technology leadership with direct experience in technology strategy, enterprise architecture development, and planning capabilities provided by Elevate. This engagement gets initiated through our proprietaryDART methodology that provides a complete technology assessment and analysis to determine where your company stands in the Technology Maturity Model and creates a clear roadmap for moving forward.
Our proprietary DART methodology includes a complete security audit to ensure your security infrastructure, policies and practices are designed to minimize business risk and a planning process to ensure your physical access, network, software and hardware infrastructure are protected against malicious attacks on an ongoing basis. Our managed services help detect vulnerabilities before an attack occurs and provide ongoing support to remain current in a rapidly changing environment.