Sr. Systems Engineer (Hybrid)

(Hybrid Position: Greenwood Village/Remote)

The Systems Engineer role demands expertise in Windows environments, Azure cloud services, Microsoft 365, Active Directory, and MSP technologies, alongside skills in IT security, automation, and client-facing project delivery. Key responsibilities include managing Windows servers and networks, administering Microsoft cloud services, resolving complex technical issues, implementing business continuity plans, and participating in on-call support. Required qualifications encompass certifications like AZ-104 and MS-102, experience with Microsoft infrastructure and security applications, MSP background, and a relevant bachelor’s degree, complemented by strong problem-solving, communication, and collaboration skills.

Key Responsibilities:

• Administer and manage Windows server and workstation environments.
• Microsoft 365 administration, ensuring efficient and secure operation.
• Administer Microsoft Active Directory and Entra ID, maintaining secure and efficient access management.
• Build, administrator, and troubleshoot Azure cloud and on prem machines and networks.
• Deliver client-focused IT projects, delivering solutions that meet requirements.
• Resolve challenging internal and client-facing technical issues, evaluating and implementing effective solutions.
• Address internal Level 3 escalations with expert problem-solving skills.
• Develop and maintain business continuity and disaster recovery (DR) plans.
• Uphold systems and network security standards, including endpoint protection (Microsoft Defender, SentinelOne), Conditional Access policy administration, MFA enforcement, and security hardening aligned to CIS or NIST frameworks.
• Administer and support virtualization platforms including VMware vSphere/ESXi, Hyper-V, and Nutanix AHV; assist with migrations between hypervisor environments.
• Plan and execute M365 tenant-to-tenant migrations, SharePoint/data migrations, and Windows Server OS upgrade projects using tools such as Sharegate, SPMT, or equivalent.
• Manage endpoint deployment and device management using Microsoft Intune and Windows Autopilot.
• Configure and manage backup and disaster recovery solutions including Veeam, Datto, or Azure Backup; validate recovery procedures and maintain documentation.
• Administer and troubleshoot network infrastructure including firewalls, VLANs, switching, and routing; experience with industrial/OT network environments is a plus.
• Engage in ongoing professional development through certifications, trainings, and participation in industry events.
• Implement systems automation to enhance operational efficiency.
• Collaborate with internal teams and clients to achieve organizational goals and provide excellent client experience.
• On call rotation for after hours and weekend service desk support escalations after Tier 1, Tier 2, and Tier 3 support can not solution and it is confirmed that the issue needs to be fixed after hours
• Willingness to travel onsite to client locations for engineering tasks

Qualifications:

• AZ-104 Azure Administrator certification or equal practical experience
• MS-102 Microsoft 365 Administrator certification or equal practical experience
• Experience with Microsoft Windows Server infrastructure
• Experience with Microsoft Cloud Systems (Azure, M365, SharePoint, etc.)
• Experience with server, network monitoring, and security applications
• Experience with endpoint security platforms (Microsoft Defender for Endpoint/Business, SentinelOne, or equivalent); familiarity with Conditional Access and MFA administration
• Experience with virtualization platforms (VMware vSphere/ESXi, Hyper-V, or Nutanix AHV)
• Experience with Microsoft Intune and Windows Autopilot for endpoint management and deployment
• Experience with backup and DR tooling (Veeam, Datto, Azure Backup, or equivalent)
• Experience with M365 tenant migrations or SharePoint data migrations (Sharegate, SPMT, or similar tools preferred)
• Familiarity with compliance frameworks (HIPAA, NIST, CIS) and ability to support client security assessments
• Prior MSP experience
• Bachelor’s degree in Computer Science, Computer Networking, or a related field, or equivalent professional experience

Skills:

• Exceptional analytical, problem-solving, and decision-making capabilities.
• Strong communication skills, adept at both technical and non-technical interactions.
• Effective collaboration skills to meet internal goals and deliver excellent client service.
• Commitment to ongoing professional growth in technology and industry knowledge.