What are the different types of IT companies?

 

IT, or information technology, encompasses a broad range of computer, internet, and technology services. These services are offered by various companies that concentrate in one form or another. They often aid small businesses and large corporations in their website management, online security, hardware and software setup, and troubleshooting needs.

 

Learn more about the different types of IT companies so that you can determine whether IT services in Denver are the right choice for your business. 

 

Three types of IT companies

 

Just like other businesses, IT companies come in all shapes and sizes. Hiring an IT company that can work on your level and with your business’ needs can be highly beneficial. There are three main tiers of IT services that you can hire.

 

Low-Level

 

Low-level IT services are the most basic tier and are a great choice for many small to mid-sized businesses or startups. Managed service providers, or MSPs, offer low-level IT services such as software and hardware installation, new and existing infrastructure integration, and ongoing system support. Low-level managed services also provide some security and performance guidance, but do not include direct action or planning with these issues.

 

Mid-Level

 

Mid-level managed services are often known as value-added MSPs. You’ll not only receive all of the low-level benefits, but your IT service will be more hands-on. Action items, like security and performance issues, are typically taken care of with mid-level services. Additionally, IT planning and assistance can help build a better system with less issue moving forward.

 

High-Level

 

High-level IT services are the go-to for many corporations and large organizations. They include even more network support, including reports on data and analytics. They can even help you set up a mobile networking system so that you can have access on-the-go. High-level MSPs are known for their in-depth tracking and planning services, as well. This can be a huge game-changer for your business, especially if you’re trying to build programs or improve security. 

 

IT services they provide

 

Managed IT services offer a range of network and support options. The most common types of services found at any IT company are:

 

Hardware support: updating and repairing computers and IT equipment, deleting old data safely, and disposing of old hardware systems.

 

Software support: updating licenses and agreements, ensuring the company is compliant under current end-user agreements, and canceling old licenses that are no longer useful.

 

Network management: configuring online infrastructure like connecting printers, installing firewalls, and building servers, setting up security measures like two-factor authentication, performing network maintenance, and monitoring for suspicious activity.

 

Communications: setting up voice and video calling options, configuring communication systems, fixing video connection issues, setting up company voicemail protocols, and maintaining these systems.

 

Cloud services: setting up cloud-based meetings and projects, configuring IaaS and PaaS infrastructures, transferring cloud data, training company members on how to safely and efficiently use cloud services, and cloud service support.

 

Security: protecting online data, installing and maintaining cybersecurity systems, monitoring and adapting to security threats, and improving security systems.

IT services are important for any sized business. Find out how managed IT services in Denver can help your business thrive by contacting ELEVATE.

How Do I Become an IT Support Specialist?

 

The world of information technology is growing by the day, and with this notable growth, the job market is also growing. More people are seeing IT for the opportunities and high salaries that it can bring, with many people realizing that the industry is more approachable than they previously expected. It is becoming a go-to professional choice, but what does it really take?

 

The Path to Becoming an IT Support Specialist

 

Before you can become an IT Support Specialist, there are a few different steps that you will need to take. These steps are focused on ensuring that you have what you need to be successful, like gaining skills that help you to remain competitive and finding a company that can help you to get started. Your path to becoming an IT Support Specialist might look different than someone else’s, allowing you to build a path that suits your interests. There are plenty of good ways to get started.

 

Get the Right Education

 

Education is a key consideration when you are looking to enter IT as a Support Specialist. Before you can be helpful and successful in this field, you will need to obtain the knowledge and skills to carry out the job. The education that you pursue can differ depending on what you are looking to do for the long term.

 

Being an IT Support Specialist requires some kind of education to get started. Most people opt to get a bachelor’s degree in Information Technology or Computer Science, which can help anyone to gain important skills. Some people prefer to get an associate’s degree and attend boot camps instead. It is all about what you are comfortable with and what you want to do in the field.

 

Grow Your Skills

 

Given this field’s popularity, it shouldn’t come as a surprise that it is highly competitive to work in. For this reason, continuously growing your skills is very important. This might mean getting a certain degree and acquiring certifications on top of it to compete with your future peers. Since IT is always evolving, you should expect to evolve with it.

 

Find a Company that Suits Your Style

 

To finally become an IT Support Specialist, you must get a job in the field. Fortunately, the need for this kind of role is very high right now. This means that there are plenty of opportunities, so you can explore your options and find a company that is a good fit based on your education and needs.

 

The Takeaway

 

Building a career in IT can help you to focus on a career path that is fulfilling and always changing. There is never a dull moment in IT work, and it always comes with the potential for you to improve and do better. Each day will bring new and exciting challenges when you first get started, and this will continue throughout your career. To join the IT support Denver offers, take the time to grow your skills and find a great company that matches your interests!

What is a Managed Services Provider?

 

Many businesses can benefit from hiring a managed services provider. Managed services providers, or MSPs for short, are third-party organizations that help manage corporate IT systems, infrastructure, security, and other needs. Some MSPs specialize in certain areas, like firewalls or data storage, as well. Find out more about managed services providers, how they work, and when to hire managed services in Denver

 

How MSPs work

 

Typically, a managed services provider is hired as a third-party to fill in the gaps of in-house IT and security services of a business or corporation. This could be for several reasons. Sometimes, the in-house team simply needs support on a particular issue. MSPs can also help assess problems that may need more coverage or security issues that have gone unnoticed. 

 

You can also hire a managed services provider to address issues in multiple departments, not just IT. They can provide technical support when necessary, building systems from the ground up. Think of them as your on-call problem solver. You can rely on them for daily troubleshooting, site maintenance and monitoring, reporting, or automation services. 

 

Best of all, managed services providers can operate off-site. This makes them a great option for primarily work-from-home organizations or if you’re hiring out-of-state. Through the use of specialized software, an MSP can address your IT and security integrations from virtually anywhere. 

 

How they benefit IT environments

 

Through the use of remote support, MSPs can assist with a range of services for any type of business. Initially, the services these professionals managed fell under the scope of RMM, or remote monitoring and management, of online networks. That scope has since broadened, making MSPs some of the most sought after professionals of cloud management and online integrations.

 

When to hire an MSP

 

If you’re looking to improve or streamline your company’s online operations, consider hiring a managed services provider. Best of all, both small and large organizations can benefit from hiring an MSP. For those with limited in-house management services, a third-party managed services provider can help fill in the gaps. Even large government organizations can hire MSPs to overcome limitations within their own teams.

 

You should hire a managed services provider if you need professional help with complex online systems. Here are just a few ways that an MSP can help your organization:

 

  • They can help support current staff by lending technical expertise and support
  • They can help build and manage IT infrastructure
  • They can provide support for account access issues
  • They can assist with cybersecurity issues and install security software
  • They can help mitigate security risks and implement compliance protocols
  •  They can set up and manage contracts
  • They can provide additional support and security for company payroll

 

Hiring a managed services provider helps keep your organization safe on many levels. Consider hiring managed services in Denver to provide organizational support and to streamline processes. For more information on professional managed services, and to hire proactive IT support, contact Elevate.

What Are Examples of IT Services?

 

IT services are a prevalent part of the modern world, and they are a necessary business component for any modern business, even if only indirectly. These services can help individuals and businesses alike to take active steps into the future with the right systems and tools. In the digital age, they are more prominent than ever. In this article, we will explore what these services really look like in practice.

 

The Most Common IT Services

 

There are many smaller spaces within IT services now that the transition to digital is somewhat complete. While not every IT service will be required for every single company, the fact is that most companies have base IT needs that can be met with the right help.

 

Technical Support

 

One of the most prominent and basic IT services is traditional technical support. This support can vary from one business to the next. In general, it includes support for all computer-related needs that a company might have. Everything from setting up a new computer to managing updates and downloads is included.

 

Technical support is very important because it can impact a lot for your employees—and these changes can be felt by your customers. IT services can help employees to have functional devices that meet their needs and can also provide support for a variety of transitions and changes.

 

Cloud Security

 

The cloud is a concept that most people are familiar with, and by now most of us understand the associated risks. Having adequate cloud security can keep your business and your customers safe at the same time, and this is very important. Being able to identify and stop threats can have a huge impact.

 

Cybersecurity

 

The modern company has to contend with cybersecurity because hackers and online scammers are everywhere. A good cybersecurity team can help you to keep your customer data and private information safe from interested parties with dangerous intentions. Right now, this is one of the biggest security risks that are currently present.

 

Network Management

 

Companies use networks to keep employees connected and share apps and information. These networks are so helpful, but they do require setup and maintenance to ensure that the network is kept in good order. IT professionals can manage everything behind the scenes to ensure that everything goes well.

 

The Takeaway

 

Denver companies are recognizing that the push towards digital is the future—and that steps must be taken to ensure a smooth transition. Partnering with the right IT professionals can help you to rest easy knowing that your systems will work and your client’s information will stay safe. 

If you are looking for the best IT services Denver can offer, it always pays to partner with a local company that knows the power of Denver businesses. To learn how we can better serve you and your needs, don’t hesitate to reach out directly. We are happy to help you improve your digital experience one step at a time!

What are the benefits of IT managed services?

 

IT technologies have seen consistent change since their start. These systems have grown ever more advanced, with “smart” technology becoming the mainstream.

 

With more possibilities regarding cloud-based services, apps, and security devices on the horizon, it’s essential for companies to manage IT correctly.

 

Although there are many benefits to these IT advancements, there’s more room for risk. Challenges presented by new IT services can cost a company in revenue and cyber security. The best way to keep pace with these complex systems for your Colorado business is to hire IT managed services in Denver. Learn more about why hiring managed IT services is important and how it can help your business thrive.

 

Top Benefits Explained

 

The range of benefits for hiring an IT management service is versatile. No matter the company structure or size, managed IT services help allocate resources in a more structured way. Overall, this new workflow improves many aspects of the business, including financial, personal, and security-related issues.

 

Provides expert-level security

 

IT security issues severely impact revenue, productivity, and the company’s image. An IT services team proactively manages and solves security issues before they arise. These experts are trained to spot technology issues right away so that your systems are more secure than ever. Over time, your business will experience fewer day-to-day technology and security issues through the help of an IT management team.

 

Improves productivity levels

 

Managed IT services doesn’t just mean improvements with security and device protection. These services cover any issues that might arise with technology in the office space. When office technology stops working, or even isn’t processing quickly enough, productivity slows. This unplanned downtime adds extra costs to the organization, as well. With the help of managed IT services, your team members can work more efficiently while you save time and money by avoiding network downtime and server crashes. Proactive IT services are the key to limiting this downtime.

 

Enhances budget predictability

 

One of the most difficult aspects of running a business is budgeting. Unforeseen costs can impact business investments and quickly plunge you into the red. Managed IT services improve business budgeting when it comes to sudden server or security issues. IT Managed Services in Denver typically include a set price for flexible support on either a monthly or yearly payment plan. This allows you to properly budget despite unforeseen technology issues. 

 

Access to wide range of tech expertise

 

There will never be one or two people who contain all the necessary knowledge for managing your company’s IT. The issue is that most Small and Midsize Businesses don’t have the resources to build out an entire team replete with a CIO, Director of IT, Engineers, Technicians, etc. Managed IT services understand that you are in need of all of these levels of expertise — however, they provide them in a fractionalized capacity in order to make the price tag much more palatable.

 

Helping Your Business Grow

 

There’s so much possibility when it comes to technology and business advancements. Smaller businesses can see growth seemingly overnight through the help of compatible technology. In fact, it’s easier to start small than to work with massive systems right away. A broad approach is not only a learning curve, but can result in more security issues if the proper software isn’t in place. 

 

Luckily, managed IT services can help any sized business expand up or down when needed without worry. These knowledgeable IT teams are ready to assist with everything from technology advancements to server crashes and security breaches. Contact Managed Services Denver for more information on IT services and how we can help.

What does an IT Service company do?

 

Have you ever considered hiring an IT company for your business? IT companies offer services that many businesses benefit from. From increasing online safety to fixing common technical issues, IT companies do it all. 

 

Best of all, an IT company can tailor their services to your specific needs. Find out more about what these companies do and how IT Services Denver can help protect your business and online assets.

 

IT Company Services Commonly Offered

 

Primarily, IT companies help service a business’ technology needs. These services help the business run smoothly at all times. This helps eliminate downtime while increasing company security. Depending on your business needs, an IT company can help you do the following:

 

Keep your system online and connected at all times.

All businesses rely on connectivity to some degree. Without it, customers cannot access their site, products, or services. An IT team ensures that there is always an online connection. This means they keep the system updated and operational, install necessary equipment and systems, and manage any connectivity issues. 

 

Fix crashes and slowdowns.

The upside of working with an IT company is that they can resolve issues from anywhere. This allows them to work quickly and remotely when it comes to sudden crashes. This is especially helpful if you don’t have an in-office IT team and need the problem fixed immediately. With the help of IT professionals, crashed and lagging systems are remedied much quicker.

 

Maintain system & cloud infrastructure.

There are many different components that make up IT hardware and cloud systems. These include the system network and physical parts like circuits and other equipment. Cloud infrastructure is a different animal but is equally as complicated in its own sense. Setting up and maintaining these systems often requires the expertise of a professional. IT companies can help build extra infrastructure and manage the hardware of each system more effectively.

 

Keep network needs inside the budget.

Poorly installed networks cause costly issues. With the help of IT professionals, your network continues to run smoothly with all of the correct add-ons, security, hardware, and software. An IT company can also make suggestions about best practices and more affordable tools you can use for your network. For example, you may be unknowingly paying more for a more complex system. With the right knowledge and suggestions, you can stick to a more defined network budget. 

 

Implement preventative measures.

An IT company doesn’t just help to fix problems when they arise. A large part of an IT professional’s duties include setting up preventative strategies to deter problems from occurring in the first place. As a business manager or owner, you shouldn’t have to continually put out IT “fires”. Through preventative strategy development, the chance of issues arising significantly decreases. In turn, this results in better work efficiency, client satisfaction, higher productivity, and an increase in sales.

 

An IT service company can help you to streamline your network and create better business practices. Thinking about hiring an IT company for your business? Contact the best IT services in Denver to learn more about how to protect your network.

What skills should an IT person have?

 

IT services remain one of the fastest growing jobs in the world, with a projected growth of over 10% in the next seven years. Because these computer and technology specialists are in such high demand, it’s imperative to know how to hire one. 

 

IT specialists aren’t just skilled in tech, either. They have a variety of soft skills that allow them to fit seamlessly within your company structure. Let’s take a look at the top skills every Information Technology (IT) professional should have before you hire IT Support in Denver.

 

While IT professionals can wear many hats, your first step should be determining what your own top priorities are as a company. Based on what is important to you, you can more closely match your hire to your needs. To do that, first you need to understand the major “categories” of IT professionals:

 

Types of IT Professionals

  • CIO/vCIO: A Chief Information Officer is often the highest-paid and strategically leaning member of an IT team. They will deal with high-level thinking that marries technology to the future of the company. They may also be responsible for building out an IT team. This role is almost always necessary within an SMB but the specific size and complexity of the company will determine whether a full-time CIO is necessary or a fractional CIO (vCIO) is a better option.
  • IT Director: An IT Director is in the trenches often doing work around security, compliance, alignment to standards and making sure that the vision for the CIO or vCIO is implemented in a positive way. This can mean reporting on project progress or help desk proficiency to the CIO who will in turn take this information to leadership. While an IT Director may be involved in the strategic conversations had by the CIO with other leadership, they are often working on the specific tactics in implementing that vision.
  • IT Engineer: An Engineer can be a very broad term in IT circles. There are different types of engineers, including software engineers, network administrators, development personnel, etc. True engineers are more involved in implementation on specific projects (i.e. cloud migration to Azure) than in the planning for the future state of the company. In certain organizations, a skilled engineer will be responsible for help desk when there are no current projects and at other times will be hyper focused on a project. The issue with this system is that this can often lead to an engineer being stretched thin or becoming inundated with small issues that are below their paygrade.
  • Help Desk Technician: Technicians are often the lowest paid on the totem pole of an IT organization. However, they are vital to the satisfaction of your internal employees. Technicians will often deal solely with break-fix issues. Their responsiveness and level of proficiency will determine whether your day-to-day “IT experience” is a positive one. Some of the onus also lands on the IT Director, who will usually be responsible for gauging the success of the technician(s) through metrics, satisfaction scores, etc.

 

No matter the organization, there is some need for all of these roles. The variable is whether in each case the specific roles should be fractionalized or hired as full-time employees.

 

In addition, there are two main factors to be looking for in each IT professional: Technical Skills and Soft Skills.

 

Technical Skills

 

Every IT person should have a range of technical skills at their disposal. Although some IT professionals specialize in certain areas, most have at least some background knowledge of technology, security, and general computer skills. Depending on their role and discipline, an IT specialist can help you with the following.

 

Writing code: Basic code writing is a skill that every IT professional should have. Although the position may not require in-depth coding skills, having a basic knowledge of HTML and other codes is important. For those hiring software engineers or web developers, proficiency in writing multiple codes is a must.

 

Knowledge of platforms: Working in tech requires these individuals to be flexible and versatile when working with various business platforms. Even if an IT specialist isn’t well-versed on the methodology that your business uses, they’ll be able to adjust quickly. Working in a fast-paced environment is common for specialists navigating an ever-changing field.

 

IT security: An IT professional can also assist you with setting up cybersecurity and software. Basic cybersecurity skills include installing firewalls, improving business security practices, and addressing general concerns.

 

Soft Skills

 

Although technical skills are critical to the success of every IT professional, soft skills are just as important. “Soft skills” refers to those skills that make an employee stand out – like communication, empathy, and teamwork. All of these skills are an integral part of the hiring process, as well. Take a look at the most important soft skills any IT professional should have below.

 

Interpersonal skills: IT professionals work alongside many different departments. This is why having good communication and interpersonal skills is essential for any person in IT. Being openly communicative about deadlines, issues, and delays helps every department run smoothly and on time. 

 

Timeliness: Sticking to deadlines and submitting work on time is important for any employee. However, IT specialists need to be especially prompt. Fixing cybersecurity and function issues right away keeps everything running smoothly. Additionally, managing large work batches and honoring delivery expectations can make or break a business.

 

Focused: Issues always happen when it comes to technology. Therefore it’s extremely important that IT professionals remain calm and understanding (even when everyone else is panicking!). A large part of every IT personnel’s job is working with frustrated people, whether they are customers or coworkers. That’s why it’s important that every IT person knows how to keep focused despite the hardships.

For more information on IT support in Denver, contact Elevate.

What Is IT Support?

 

The phrase “IT support” comes up often in most business environments. But what exactly does it mean? IT stands for information technology, and it covers the many ways in which computers make life easier for individuals and businesses. For example: 

 

  • Personal computers allow you to store and retrieve information
  • Specialized software helps you to organize your team and tasks
  • Telephones and webcams allow you to quickly communicate with your teammates and clients

 

IT is a broad realm. But the word “support” is fairly straightforward. Depending on the size and nature of your business, it’s wise to have an individual or team dedicated to inspecting, maintaining, and troubleshooting internal workplace tech. If your business specializes in offering consumers hardware or software, IT support may also help customers with any product issues that arise. 

 

As advancements continue to be made in the tech world, businesses will become more reliant on tech solutions. So, having competent and professional IT support is more important than ever.

 

Who Offers IT Support?

 

Who exactly is qualified to offer you IT support? That depends on the level of expertise you’re willing to accept. Many people in the field have an associate’s degree in computer science or a similar subject. Others have professional certifications to prove their level of knowledge. 

 

If your business heavily relies on tech, perhaps the most important thing to look for in an IT support specialist is experience. You’ll want to work with someone who is very familiar with software and hardware issues that are most relevant to your business. This ensures the specialist won’t need to spend too much time getting up to speed with your operations. Knowledge of past IT practices and applications usually isn’t enough. You want to rely on a team that keeps up with the latest developments, challenges, and threats in the tech world. This ensures your business stays ahead of potential pitfalls.  

 

Does Your Business Need IT Support?

 

Perhaps you already have a tech support person who you call whenever you need help. And that might be enough for a small business. But you’ll likely need more help if your business begins to expand. This is especially true if you’re dealing with sensitive information and need a line of defense from hackers or other cybersecurity risks. Here are just a few services that a dedicated IT support team can offer you and your business:

 

  • Modern virus protection from the latest threats
  • Protection from hackers
  • Improved operating infrastructure  
  • Peace of mind that comes with routine data backups
  • Quick response when technical problems crop up 
  • Increased customer satisfaction if the IT team offers consumer support

 

Need IT support in Denver? Elevate Services Group can help you take command of your IT today. Reach out to us to schedule an initial conversation and determine if we’re a good fit for you. If we’re the right service for you, we’ll help you modernize and secure your business.

What Are IT Services?

 

Wondering if your business will benefit from a new IT support team? It helps to first understand the many types of services that IT professionals can deliver. Here are just a few IT services that can enhance and secure your business. 

 

Cybersecurity 

 

When most people think of a business’ IT needs, cybersecurity is one of the top priorities. After all, businesses may need to protect their own data as well as sensitive information on customers. IT experts can employ a variety of the tools and practices to keep your network safe from viruses and hackers. Some examples include:

 

  • Data encryption
  • Firewalls
  • Routine data backup
  • Network monitoring
  • Two-factor authentication
  • Safe file sharing practices and custom access rights

 

The IT team will need the cooperation of everyone at your business to ensure security remains tight. 

 

Computer Repair

 

Anyone who has ever worked with a computer knows that unexpected maintenance issues can cause plenty of stress. From physical issues such as damaged wires to internal problems such as Wi-Fi adapter driver errors, an IT service can come up with quick repair solutions. Routine maintenance and equipment inspection can also ensure your computers keep running efficiently for as long as you need them. 

 

Data Backup

 

As mentioned earlier, routine data backup can be a wise option when it comes to safeguarding your data from security threats. Even if the original data is lost, you can use saved files to restore operations and keep things running smoothly. IT pros can offer Cloud backup services to store your business’ most important files. 

 

Networking 

 

Does your business always seem to be suffering from networking issues? IT experts can adjust your networking infrastructure to minimize issues with elements like modems and LAN routers. Hire an IT team that’s willing to look at your existing infrastructure and suggest and implement changes that increase security and efficiency.    

 

Data Analytics

 

Are your latest efforts moving your business in the right direction? Some IT services will offer to run data analytics for businesses. Essentially the IT experts keep a close eye on data and create reports for business owners to assess. From there, the business owner can determine what is and what isn’t working. 

 

Remote Access 

 

Many businesses are switching to policies and practices that allow employees to work from home – either full-time or on a limited basis. Of course, lots of technology goes into remote work. For example, employees need to be able to access their work files. IT experts can help you set up virtual desktops as a solution to this issue. An IT team can also offer technical support for employees who run into roadblocks while trying to remotely access their work files. 

 

Elevate Your Business

 

When you need IT services in Denver, Elevate Services Group can help. Your business can benefit from our engaging team of professionals, effective tech tools, and proven processes that lead to IT success. Whether you lack a formal IT service or want to modernize your current operations, we can offer assistance. Reach out today to schedule an initial conversation.