November 11th is Veterans Day…
A day where we stand united to honor those who are currently serving and those who have served – those who sacrificed for the common good of our country.
And for all they’ve done, we say thank you.
Thank you to those who have and those who continue to place themselves in harrowing situations in the name of protecting our freedom.
However you’re planning on spending the day, remember to take a moment to think about these exceptional men and women.
Happy Halloween!
What better time than now to tell some scary stories?
Ok, so they’re not “scary stories” per se, but facts that will alarm AND spook you.
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In the meantime, have fun this year, whether you’re taking the kids out trick-or-treating or heading to a few parties.
Have a great day!
You may have heard that industry-leading, award-winning, unbeatable IT services come down to one specific thing.
Maybe it’s offering the latest, greatest, fanciest, tech gimmicks (which also tend to be the most expensive). Maybe it’s the lowest possible monthly price (coming, of course, with a long list of addendums, conditions, nickel-and-dime fees, etc.)
But what really matters in IT? People, of course.
It sounds simple, right? Knowing what the client actually wants out of their IT should be the first step to delivering those services, but often, the opposite is true.
It can be easy to think that whatever services being offered are everything that a client could need. But the truth is that often a given client is really interested in one specific service or solution – an answer to their problem that got them looking for a new IT support provider in the first place.
It seems obvious, but it’s crucially important to good service: once you know what’s needed, you can ensure it’s provided.
We’re very careful about the technical jargon that technicians and engineers are prone to use when talking shop. While it’s acceptable around coworkers, that kind of high-level, incomprehensible language won’t be very helpful to the client during a support call.
Also, we make sure not to forget to take into account the medium in which our clients prefer to get in touch. More and more these days, when someone has to get in touch, they do so via text or email instead of over the phone.
Lastly, for long-term success in service, we need to know where the client is headed – or, at least, where they’re trying to get to.
After all, no business can get stagnant. It’s vital that they continue to grow and improve, and their IT environment is a big part of that.
In our preliminary discussions with the client, we want to be sure to find out what they’re plans are for the next year, five years, and so on, and what role their technology could play in that plan.
Bottom line: the user experience is the single measurement for the quality of any given solution or service, and that includes IT services. That’s why Get To Know Your Customer Day is such special day!
To make the most out of what we hope will be a gorgeous long weekend, we will be closing our office for the day on Monday, September 2nd.
And as always, we’ll have technicians on call for all of our managed IT services clients, and you’ll be able to reach us by calling our office if any emergency technical issues arise.
Got Your Sparklers Handy?
The Fourth of July falls on a Thursday this year, but we aren’t letting the fact that it’s a weekday stop us from celebrating.
Of course, just because it’s a holiday, that doesn’t mean you’ll have to make do without us. You’ll be able to reach us at {phone} if any technical issues arise, and our on-call technicians will be more than happy to resolve those issues for you.
June 16th is Father’s Day, a great reason to spend a little quality time with the family doing a few of Dad’s favorite things.
Whatever your plans are, take some time this Sunday to let Dad know how much you appreciate everything he’s done for you over the years, and how glad you are to have him in your life.
And if this is your day? The {company} team hopes that it’s a great one!
On Memorial Day we remember the veterans who made the ultimate sacrifice for our country. These brave men and women have dedicated their lives to honor the living and make our lives better.
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The History Of Memorial Day
Memorial day is the most solemn American holiday. Memorial Day was originally known as Decoration Day. After the Civil War in 1865, America needed a secular, patriotic ceremony to honor its military dead.
In May 1868, the commander-in-chief of the Union veterans’ group The Grand Army of the Republic, General John A. Logan issued a decree that May 30 should be a nationwide day of commemoration for the more than the 620,000 who were killed in the Civil War.
Decoration Day was a day where he said American should lay flowers and decorate the graves of the war dead “whose bodies now lie in almost every city, village and hamlet churchyard in the land.” The federal government began creating national military cemeteries for the Union war dead. Monuments to fallen soldiers were erected and dedicated. Ceremonies were held to decorate soldiers’ graves.
For more than 50 years, the day was only to honor those killed in the Civil War. Finally, after World War I, Memorial Day included honoring those who died in all American wars. And Memorial Day wasn’t officially recognized nationwide until the 1970s, while America was deeply embroiled in the Vietnam War. In 1971, Memorial Day became a national holiday by an act of Congress.
Today
Today we celebrate Memorial Day on the last Monday in May. Many Americans observe Memorial Day by visiting cemeteries or memorials, holding family gatherings and participating in parades. Unofficially, it marks the beginning of the summer season.
Although many of us will be enjoying a long weekend, the opening of the local pool, barbeques and some fun at the beach, it’s a day for honoring military personnel who died in the service of their country, particularly those who died in battle or as a result of wounds sustained in battle.
Today as we enjoy paid leave and ice cream, perhaps a little reflection is in order.
How Best To Remember The Meaning of Memorial Day?
Never forget our fallen soldiers. They have shown us a path to patriotism. We should honor them by our actions. Listen closely to their plea: “Honor us by sacrificing today for a better tomorrow.”
Our office will be closed on Monday for Memorial Day.
We hope that on this day you will make an effort to set aside a quiet moment to honor those who made the ultimate sacrifice.
May 12th is Mother’s Day – what are your plans to mark the occasion? Flowers? A special meal? A day out with the kids?
Whatever your plans are, take some time this Sunday to celebrate all of the mothers in your life, not just your own.
And if this is your day? The {company} team hopes that it’s a great one!
April 24th is Administrative Professionals Day, which is an occasion worth celebrating. No office can function without hardworking and dedicated administrative staff, so why not take this as an opportunity to remind them how much you value them?
Treat your administrative staff to a little something special today, and let them know how important they are to everything that your business does.
