Celebrate World Backup Day on March 31st

 

When Was Your Last Backup?

 

Data backups are a critical part of protecting the information and files you cannot afford to lose. And yet, many people have bad backup habits – or no backup habits at all

 

 

March 31st is World Backup Day – a perfect opportunity for you to update your existing backups, double-check that your backups are functional and retrievable, or create that backup you’ve been meaning to get around to.

 

 

Need help creating or maintaining your data backup system? Give {company} a call at {phone} or email us at {email} and talk to our technology experts today.

What Is Windows Lite?

 

Is Windows Lite Microsoft’s Answer to Google’s Chrome OS?

 

Microsoft is working on a new operating system — Lite — with a different look that’s designed for the casual computer user while targeting Google’s Chrome OS  

 

 

Windows Lite is the oft-rumored, highly anticipated stripped-down operating system that Microsoft is reportedly working and could be unveiled sometime in the spring of 2019. What exactly is Windows Lite and why is Microsoft investing in it?

 

What Is Windows Lite?

 

Rumors began to surface in late 2018 that Microsoft was working on a new version of its Windows 10 operating system. While details have spotty at best, it appears that Windows Lite is intended to be Microsoft’s latest attempt to compete with Google’s Chrome OS, the driver of its popular Chromebook product line.

 

Windows Lite reportedly will be faster and leaner than other Windows operating systems. In fact, some reports indicate that the new operating system will be so different from other Windows products that Microsoft may remove the “Windows” name from it altogether.

 

How Will Windows Lite Work?

 

The new operating system reportedly will only run apps from the Universal Windows Platform (UWP) downloaded from the Microsoft store. It will also allow progressive web apps, which are applications that are run through an online service but operate like an offline app. Microsoft is exploring whether Lite will eventually be able to support Win32 apps as well.

 

Windows Lite will also be instantly on and always connected. It will be designed to work with multiple CPUs, providing flexible options for device manufacturers and consumers.

 

The focus is on building a product that emphasizes simple interactions and maintenance.

 

It’s expected that Windows Lite will not be available directly to consumers but rather to OEMs as a way to offer an alternative to the increasingly popular Chromebook. Instead, it will come pre-installed on laptops marketed to the home user and students.

 

The product is designed for users who only need “light” computing without the power, complexity and strength of traditional Windows operating systems. For users who need to write an essay, chat with friends or listen to music, Windows 10 is a bit of overkill.

 

Will It Look Like Windows?

 

The Lite OS will likely look very little like Windows. The interface is expected to be cleaner and more modern. The Start button is in the middle of the screen, for example. The search box is reminiscent of Chrome OS, with suggested and pinned applications listed prominently.

 

That said, there are some familiar components. File Explorer is still there and foundational components like Settings are present at this time.

 

The divergence from Windows is why some believe that Microsoft will remove the Windows branding entirely from the new product. Why would Microsoft intentionally move away from the established, decades-long Windows brand?

 

For one, ‘Windows’ carries with it certain expectations about functionality and capabilities. Microsoft may well want to begin reshaping how people think about what an operating system is, what it looks like and its user interface. It could be the beginning of a new direction for the company.

 

It could also be a way to circumvent the notion that Windows is too complex, complicated or fully featured, attracting those who have sworn off Windows operating systems in the past.

 

When Will Windows Lite Be Available?

 

There has been no official announcement or scheduled release date published. Given that hints about the new operating system are beginning to appear in Windows Insider builds, it’s likely that Microsoft is quite far along in its development. One possible target for an unveiling would be at the Microsoft Build 2019 conference in May 2019. Wider testing could begin this summer.

Microsoft Excel Training [Free Online Course]

Microsoft Excel Training

 

Excel is one of the most versatile and most useful programs in the Microsoft Office suite. It’s also one of the trickiest to master without a little help from someone who understands the ins and outs of Excel.

Join us for a special three-part online Microsoft Excel training session, available on-demand.  Tune in from the comfort of your office, learn about Excel over your lunch hour or just check it at home. Our Microsoft Excel training is available, FREE of charge and around the clock.

  • Session 1 – Introduction To Microsoft Excel
  • Session 2 – Intermediate Microsoft Excel
  • Session 3 – Advanced Microsoft Excel

Register online by clicking here.

Microsoft’s spreadsheet program has a wide array of features that make it a handy tool for just about any project, and a host of functions you might not even realize have been there the whole time.

Learning how to use this amazing program to its full advantage and put it to use for your business starts with getting an up-close look at how Excel’s features work.

Have questions? Send me an email by emailing {email} or phone me at {phone}.

Cloud Computing For Lawyers (2019 Introductory Guide)

 

Attorneys have unique needs for the storage of information while needing to access data on clients and cases from remote locations. That’s why cloud computing has become such a popular option for lawyers. However, the value of cloud computing needs to be tempered with concerns about security and privacy.

 

Below is your 2019 introductory guide to cloud computing for lawyers.

 

What Is Cloud Computing?

 

Cloud computing is web-based, off-site storage of software and data, and is often referred to as software as a service (SaaS). It allows for access to files and software applications from most mobile devices if there’s an available internet connection.

 

Among some of the most popular commercial cloud-based storage solutions are Dropbox, Google Drive, OneDrive and iCloud. Some of these services are provided for free and others charge a nominal monthly or annual fee, usually based on the amount of storage required. Housing applications in the cloud usually is best done via a managed IT services provider that can configure and monitor the solution on your behalf.

 

What Are the Advantages to Cloud Computing?

 

Cloud computing helps busy attorneys stay connected to information critical to their work. Here’s a closer look at some of the core benefits of cloud computing for lawyers:

 

  • Access. Attorneys are often working out of the office meeting with clients or appearing in court. When they need access to information, it’s usually an urgent situation. With cloud-based access, attorneys can access necessary information in the moment of need. Wherever there’s an internet connection, lawyers can immediately connect, without needing to email files to one’s self or using hard-to-use remote software to log in.
  • Cost. Cloud computing is predictable and inexpensive, with a flat monthly or annual fee that allows for better collaboration, networking and storage.
  • Backup. Cloud computing provides you with a reliable and protected digital backup of your files and applications, ensuring they are recoverable and usable in the event of software corruption, server failure, human error, natural disaster or cyber attack.
  • Multi-Device Functionality. Cloud computing allows you to access information from any device (smartphones, laptops, desktops or tablets) or operating system. If you use a PC at the office and a Mac at home, there’s no issue.
  • Less Internal IT Costs. When you use cloud solutions, you won’t have to buy, install and maintain servers and other equipment if you were hosting these applications and information yourself. Software licensing is often included in monthly managed IT services, which can monitor your software warranty and renewal terms and timing. Also, cloud solutions provide for automated updating and patching, meaning you’ll have access to new features and updated security measures. The cloud option means less burden on internal IT staffers or the need for expensive one-time service requests by third parties.
  • E-Filing. When your firm needs to file materials with courts or government agencies, digital files — and remote access to them — makes e-filing simpler. There’s no need to convert paper to PDFs or hand-deliver information when required documents can be sent digitally.
  • Scalability. Cloud computing allows for flexible expansion or contraction as your firm’s needs evolve. You quickly can add more storage or reduce your capacity. With the cloud, you will not have to scramble to buy, install and configure a new server or overbuy server space you do not need.
  • Intuitive Use. Setting up a workstation for a new employee takes a lot of time, especially to install software and train them on applications. A cloud-based infrastructure means new users can be added or removed quickly. You can also reduce your PC purchase costs by using simpler devices that cost hundreds less.

 

How Is Information Secured in Cloud Computing?

 

Keeping information protected is a moral and legal obligation for attorneys. With cloud computing, you have added security functions and peace of mind.

 

Lawyers are obligated to provide “reasonable care” to prevent unauthorized disclosures or access to information. However, states have different definitions of “reasonable care” but generally include the following:

 

  • Data encryption
  • Use of current, best-practice technology
  • Review of service providers’ requirements regarding data ownership and access

 

Cloud security features can ensure that data is encrypted while in transit or at rest, access is limited and suspicious activity is detected, quarantined and addressed before any serious damage occurs. Some law firms need to meet mandated guidelines for work with government agencies like the Department of Defense or the Central Intelligence Agency. In such cases, cloud security solutions are available that address those mandates through threat detection, machine learning and automated monitoring of data and applications.

 

What Are the Ethical Concerns Regarding Cloud Computing for Lawyers?

 

U.S. state ethics commissions have ruled that cloud computing is ethical, as long as the “reasonable steps” and conditions are met. According to a recent article by the American Bar Association, the Iowa Committee on Practice Ethics and Guidelines issued suggested questions attorneys should ask themselves and service providers:

 

  • Will I have unrestricted access to the stored data?
  • Have I stored the data elsewhere so that if access to my data is denied I can acquire the data via another source?
  • Have I performed due diligence regarding the company that will be storing my data?
  • Is it a solid company with an excellent operating record, and is its service recommended by others in the field?
  • In which country and state is it located, and where does it do business?
  • Does its end user’s licensing agreement (EULA) contain legal restrictions regarding its responsibility or liability, choice of law or forum, or limitation on damages?
  • Likewise, does its EULA grant it proprietary or user rights over my data?
  • What is the cost of the service, how is it paid, and what happens in the event of nonpayment?
  • In the event of a financial default, will I lose access to the data, does it become the property of the SaaS company, or is the data destroyed?
  • How do I terminate the relationship with the SaaS company?
  • What type of notice does the EULA require?
  • How do I retrieve my data, and does the SaaS company retain copies?
  • Are passwords required to access the program that contains my data?
  • Who has access to the passwords?
  • Will the public have access to my data?
  • If I allow nonclients access to a portion of the data, will they have access to other data that I want to be protected?
  • Recognizing that some data will require a higher degree of protection than other data, will I have the ability to encrypt certain data using higher-level encryption tools of my choosing?

 

Attorneys can gain considerable benefits with a cloud computing solution. Knowing the benefits, security provisions and due diligence to be done will help attorneys make an informed decision that keeps information accessible and safe.

5 Cybersecurity Tips For Employees

 

Imagine waking up one day only to realize that the company you work for has been hacked. Your files are missing, bank accounts are hijacked, and sensitive information is on the loose. Although this sounds like a rare situation, it has become more prevalent in this day and age. While there are some solutions to catching hijackers and cybercriminals, the damage done can be quite extensive. Furthermore, cyber attackers can now attack a company from many different angles. This is why, today more than ever, it is extremely important to understand cybersecurity best practices and to make sure you’re staying as protected as possible. However, cybersecurity isn’t only about protecting your infrastructure and device endpoints. There are other assets that cyber attackers have been focused on — employees. While there are many employees trained in cybersecurity best practices, many employees act carelessly when it comes to staying protected. Employees may not care about protecting the company or they may not know how to best protect their information. Whatever the case may be, ensuring top-notch cyber protection at the workplace can help prevent a disaster. Not only can a hijacking lead to the release of confidential information, but it can also result in the termination of an employee. In this post, we’ll discuss 5 cybersecurity tips for employees.

 

Keep an Eye on Your Devices

A top method for a cyber attack starts with the theft of important devices. Whether it’s a phone, computer, tablet, or even a notebook, these all can contain valuable information that might be used for a cyberattack. No matter how small your business is, keeping your devices safe is a best practice to follow. Devices such as laptops are very important to keep an eye on, as these can be used to stir up a great deal of confidential information. In addition, if you don’t need a password to enter into your device, it makes it that much easier for a cyberattacker to access very important material. Therefore, it’s always best to keep a close eye on your devices. If you have your devices in a public place, always have them in an arms reach. If you have to step away for a few minutes, take your devices with you. However, watching your stuff doesn’t only pertain to being in public. Even at the workplace, things get stolen and devices get hijacked. Always keep a close eye on your phone, laptop, and other devices. While this mostly pertains to large companies with many employees, small businesses too are also at risk. It’s best practice not to get careless with your devices and to always know where they are.

 

Practice Proper Web Browsing Techniques

Another popular way for cyberattackers to make their money happens when employees carelessly use the web. While an employee may feel that they’re doing nothing wrong, an attacker may take advantage of their careless mistakes. While there are some obvious threats that you know not to fall for, other threats aren’t so apparent. Keep reading to find out some common threats to be aware of while browsing the web.

 

Maladvertising

This threat is a type of malicious code that distributes malware through online advertising. This can be hidden within an ad, included with software downloads, or embedded on a web page. What makes this so threatening is that maladvertising can be displayed on any website, even ones thought to be trustworthy.

 

Social Media Scams

With the explosion of social media in the last 10 years, cyberattackers have been hard at work developing scamming techniques. Whether it’s through click-jacking, phishing techniques, fake pages, or rogue applications, hackers have been very successful with these social media scams. While Facebook is a common platform used for hacking, Twitter also poses many threats. This is because Twitter is both a microblogging site and also a search engine.

 

Web Browsing Tips

 

  • Don’t click on any ads or links that seem fishy
  • Don’t click on links in emails
  • Only interact with well-known sites
  • Confirm you’re using non-fraudulent sites
  • Be cautious with online downloads

Keep Mobile Devices Secure

While you might think that the biggest threat to cyberattacks involves the use of your computer, your mobile devices are also something to pay attention to. With the growing sophistication of cell phones, tablets, and laptops, hackers are chomping at the bit trying to get their hands on any of these devices. Cell phones are basically a mini-computer nowadays and tons of confidential information can be easily assessable on them. This is why mobile security is more important than ever. However, given the small size of these devices, it poses many challenges to stay safe. Since laptops and phones are getting smaller by the day, it’s now harder to keep an eye on these devices, in addition to trying not to lose them. However, there are multiple security measures you can take to ensure that your mobile devices are secure. From security apps to creative passwords, there are numerous things you can do to keep these cyberattackers at bay. Take a look at a few of these solutions below:

 

  • Keep Devices Clean — As with most things in life, a good cleaning is usually beneficial. Same goes for your mobile devices. With so much information on such a small device, it’s vital that you clean up your device from time to time by deleting files and using an antivirus program.
  • Setup a Passcode — Sometimes all it takes to stay protected from a cyberattacker is a strong password. This is the first thing that the attacker has to crack, so this is your first line of defense. Make the password unique and difficult to guess.

Keep a Clean Desk

Another tip for staying safe in the workplace involves cleaning your desk. It may sound so simple, but a messy desk has a strong chance of obtaining some important information. Remember that note you got from your boss last month? How about those files that were put on your desk last Tuesday? If you forget about these materials and they contain some confidential information, you could risk a cyberattack. Furthermore, if someone steals something from your messy desk, it can be very difficult to notice. Sometimes days or even months go by before you notice that note is missing or that folder isn’t there anymore. While you’ve gone a long period of time without even knowing these materials went missing, you could already be a victim of a cyberattack. Here are some other common mistakes to avoid:

 

  • Leaving USB drives or phones out in the open
  • Writing down usernames and passwords and leaving them on your desk
  • Leaving credit cards out in the open
  • Forgetting to erase notes
  • Leaving confidential papers on your desk for extended periods of time
  • Forgetting to lock a cabinet or drawer

 

Be sure to avoid these mistakes as they can make it that much easier for a cyberattacker to access your important information.

 

Beware of Phishing Attacks

Phishing is a fraudulent practice that involves emails being sent to entities to induce the exposure of credit card numbers, usernames and passwords, or other valuable information. Attackers may pose to be friends, family, or trusted businesses in order to gain information from an employee. Another tactic that makes these attackers successful is the appearance of authority. They may mention something requested by the CEO or something that involves some of the higher-ups. Since employees never want to disappoint the CEO, falling victim to these attacks is common. While it’s very common for an attacker to try to impersonate someone else, they might take another approach. Sometimes links are embedded into emails that will redirect the employee to a fraudulent web page, or sometimes the attacker might attach a file that can expose confidential information if downloaded. Understanding these different methods used by hijackers can help protect you from a cyber disaster. Take a look at a few other best practices below:

 

  • Verify suspicious email requests by contacting them directly
  • Utilize malware and antivirus protection programs
  • Check the security of websites
  • NEVER reveal personal or financial information via email

 

While phishing is a common technique used by cyberattackers, understanding how to protect yourself can make you well-prepared for anything that comes your way.

Say Goodbye to Cyberattackers!

Even with the many methods of attack for these cyber-hijackers, there are many things you can do to ensure you’re staying protected. While following the list above will get you well on your way to staying educated on the topic, your employers should also consider training their employees on best practices. Even if it’s done once a year, cyberattack trainings can go a very long way. Try talking to your boss about it in the next meeting or go the extra mile and talk to your whole team about it in a group discussion. Another method of protection involves hiring a company that specializes in cybersecurity. These companies are growing by the second and there are many services available for both large and small businesses. Whether you seek external resources for your cybersecurity efforts or you prefer an in-house approach, cybersecurity is something not to shy away from. Not only can a cyberattack lead to lost revenue and the exposure of confidential information, but it can also send a company burning to the ground. By using the five tips mentioned above, employees can stay safe from the trickery of cyberattackers.

Learn the Power of Google Reviews for Lawyers & Law Firms

 

 

There’s no better means of promoting a professional business today than the use of online reviews. Positive third-party online reviews can take your law firm to the next level. Personal referrals and word of mouth have their place in drumming up new business, but they will never come close to the exposure you can receive through online reviews. Positive online reviews across multiple platforms and search engines could very well be the key to the success of your legal firm.

 

How Important are Reviews for Attorneys?

 

When consumers are looking for an attorney to represent their interests in a legal matter, where do they turn to first? Modern technology has made the Internet the number one source of information for just about any business inquiry consumers may have. This makes it essential for law firms to have a strong online presence in order to compete. Your online presence should include a fair amount of positive online reviews.

 

Positive online reviews can help establish your law firm as experts in the legal field. Studies show that in 2017 alone, over 97% of consumers turned to online reviews to help them choose a company to do business with. Approximately 85% of consumers acknowledged they trusted online reviews more than a referral from family or friends.

 

When it came to searching for an attorney, 75% of consumers indicated they used online resources to find the lawyer they needed. Approximately 65% of these said their decision to hire a certain attorney was influenced by online reviews. If perfect strangers can have such a major impact on people’s decision to hire an attorney, imagine the potential you have of increasing your customer base by petitioning your clients for reviews.

 

Effects of Online Reviews on a Law Firm

 

Positive online reviews can give your law firm greater standing in your local community as they reveal what fellow residents have to say about their experience with your firm. Positive reviews from former customers can put your name on the top of the list when people need an attorney to handle their legal affairs.

 

With so many people resorting to online reviews to help them find an attorney, it’s to your advantage to make reviews readily available to your online target audience. The more positive reviews your firm has, the greater your chances of being selected over your competition.

 

Naturally, you want to avoid having bad reviews posted online. But few or no reviews could be just as detrimental to your cause as it gives consumers the impression that your law firm is inexperienced in its field.

 

The goal is to encourage former clients to write positive reviews that make a good impression on individuals who are in the process of selecting an attorney to represent their legal interests. With so much competition among law firms today, people aren’t willing to settle for just an “ok” attorney- they want an attorney who stands out in his field. They’re even willing to travel to the next town to hire an attorney with excellent reviews.

 

Review Count and Scores

 

In a recent survey regarding the use of online reviews for hiring attorneys, 264 people out of the 316 interviewed indicated they would only hire law firms that received, on average, a 4- or 5-star rating on their reviews. This shows how much consumers value reviews in selecting a lawyer. If your firm’s rating falls short of these expectations, you could very well be losing clientele. Poor reviews obviously have a negative impact on people looking for the services of an attorney. To get top reviews, your law firm needs to provide top services to your current clientele.

 

Keep in mind that third-party reviews across various platforms will carry more weight than reviews placed on your website. Consumers expect you to post positive reviews on your site. Third-party reviews, however, generate greater validation and trust.

 

In addition to good ratings, consumers want to see a fair amount of reviews from former customers as this gives them a more accurate picture of how people view the services you provide. The combination of review count and review score influence consumers in selecting an attorney.

 

Where Should You Collect Reviews?

 

Quite frankly  everywhere you can! By collecting reviews across multiple platforms, you’ll reach a greater audience. You could also narrow your prospects to the most effective platforms, i.e. Google and Facebook, as these two sites are where the majority of people wind up when doing business searches.

 

Google reviews carry a lot of weight when consumers search for law firms due to the company’s reputation for providing relevant content. Google is well aware of the influence ratings have on consumers searching for an attorney online. For this reason, Google prioritizes law firms that have a substantial amount of positive reviews in their search results.

 

How to Increase Your Firm’s Reviews

 

Knowing the influence that positive reviews can have on your law firm should motivate you to solicit as many reviews as possible from former clients. If you’ve provided exceptional services to your customers, positive reviews shouldn’t be so difficult to obtain. Most consumers are happy to comply. In fact, the best time to request a review is immediately after services have been rendered, assuming your customers are happy with the services they received.

 

Once you start receiving reviews, take time to monitor what people are saying about your firm. This gives you a better idea of how you’re doing, from the perspective of your valued customers. Make an effort to respond to as many reviews as you can  positive and negative  to show you’re interested in what your clients have to say.

 

Never ask employees for reviews and never pay or offer incentives for reviews, as this goes against Google’s policy.

 

How to Handle Negative Reviews

 

When you ask for reviews, there’s always the chance of getting negative reviews along with the positive ones. Although negative reviews can lower your overall rating, they can also provide you with opportunities to see where you need to improve. A few negative reviews here and there can even make your law firm appear authentic.

 

By handling negative reviews in a positive manner, you can earn customers’ trust. Always make an effort to address issues brought up in negative reviews. Apologize to your client to wipe the slate clean. If you can rectify the problem, do so, even if it’s at your own expense. Your sincere efforts to make things right can convert an unhappy client into a satisfied client who will let others know what you have done.

 

In Summary

 

The success of your law firm depends on providing exemplary services to your current clients and drawing in more clients who are in need of legal help. Positive Google reviews will play a key role in accomplishing this goal.

Spring Forward This Sunday

 

Daylight Saving Time for 2019 starts on Sunday, March 10th.

 

I’m sure you know how Daylight Saving Time (DST) works, but did you know not everyone in the US observes this time change? Arizona hasn’t observed DST since 1967, and Hawaii has never used DST. Michigan skipped DST from 1969 – 1973, while Florida is in the process of moving to keep DST year round!

 

Daylight Saving is a great excuse to sleep a little later this Sunday – take advantage, and don’t forget to double check your non-Internet connected timekeeping devices.

Daylight Savings Time

The Ultimate Small Business Owner’s Guide to Ransomware

 

 

Your employee innocently clicks a link within an email or visits a sketchy website and the next thing you know your digital assets are being held hostage by a cyber attacker. It only takes a few keystrokes to cause potentially irrevocable damage to your systems, and hackers are always looking for new victims. With ransomware, you may be able to regain full access to your files and other digital assets — but at what cost to your business? No size of business is immune to cybersecurity assaults, and ransomware is on the rise in small businesses. In this Ultimate Small Business Owner’s Guide to Ransomware, you’ll learn more about the threat, tips to protect your business and suggestions on how to recover after your business has been infiltrated.

 

What is Ransomware?

 

Ransomware is a specific type of malware that results in you losing access to your digital assets until a ransom is paid to the attacker. The assumption is that as soon as you have paid the cybercriminal, you’ll regain access to your information — but there is no guarantee that hackers will unlock your files after payment. The loss of access to your information and business systems can be crippling for your business, sending productivity into a downward spiral and frustrating customers and vendors alike. The faster you or your IT security provider are able to react, the more you will be able to limit the damage done to your organization and reputation due to ransomware. The three primary types of ransomware are:

 

  • Data encryption or fundamentally changing the format of your files
  • Programs that hijack your desktop files and require payment to unlock them
  • Mobile ransomware that prompts you with payment instructions

 

Each type of ransomware presents particular challenges for your organization.

 

Dangers of Ransomware

 

Aside from losing access to your files, your business may effectively be at a standstill with a widespread ransomware attack. Computer and phone systems, your website, your email servers — all are interconnected and can be vulnerable to this type of aggressive malware. Today’s data and technology platforms are often tied tightly together which expands the reach of a particularly malevolent attack. The effects can be far-reaching, from an inability of customers to place orders or check order status to causing your automated production lines to grind to a halt. Until you are able to regain access to your data and files, your business may be relying only on printed information. This is particularly damaging when you consider how many of today’s offices are going paperless.

 

How is Ransomware Spread?

 

Ransomware is spread in a variety of ways, but the most common is through someone clicking a link within an email or visiting an infected website. These back doors to your systems provide hackers with easy access to business-critical systems and information, allowing them to virtually lock the door to your digital assets. Social engineering is another way that unsuspecting staff members are tempted to provide the keys to the virtual kingdom. Hackers are becoming extremely deft at using information stored on social networks to create ads or messages that seem to be from trusted colleagues — yet lead to malware.

 

Are Small Businesses Vulnerable to Ransomware?

 

You may think that only larger businesses with deep coffers would be tempting to cybercriminals, but small businesses are considered quite vulnerable and may be ideal targets for a quick attack. Small business owners are often lulled into having a false sense of security thinking that they are too small to be a target. A 2018 data security report by Verizon shows that 58% of malware attack victims were small businesses. Stealing your customer information can be the work of a few hours for a hacker, and these data points are extremely valuable on the dark web. It’s relatively easy for individuals to gain access to the tools that are required to break through basic security measures. It’s crucial for small businesses to stay informed and enhance their security profile in order to protect sensitive competitive and customer information.

 

How Can I Protect My Small Business from Cyber Attacks?

 

Protecting your small business from cyber attacks begins with assuming a more aggressive security posture. It’s no longer a matter of simply scanning emails for viruses and adding a firewall. The increasing scope of data breaches means you will need to either invest in internal security infrastructure or work with qualified professionals who specialize in cybersecurity. Protecting your business from ransomware and other cyber attacks requires a range of protective measures, including:

 

  • Staff training on creating adequate passwords and the importance of never sharing passwords
  • Limiting data and systems access for unauthorized users
  • Thorough review of endpoints, including secure employee and guest WiFi access
  • Close monitoring and review of when and how contractors are allowed access to systems
  • Maintenance of government regulations and compliance mandates
  • Advanced antivirus software, preferably with active monitoring
  • Regularly reviewing and enhancing backup and recovery strategies
  • Applying software patches and updates in a timely manner

 

Each of these strategies will take time and effort to implement, and they all work together to help protect your organization from being the target of a ransomware or other type of malware attack.

 

Recovering After a Ransomware Attack

 

Understanding the type of ransomware that has been added to your system is the first step in recovery. This will help you or your technology service provider determine the next steps for restoring full system usage. If you planned ahead and have a solid backup and recovery program, this is likely when you’ll begin taking those steps. IT security professionals recommend taking these steps to recover from a ransomware attack:

 

  • Disconnect everything to limit infiltration to unaffected systems
  • Take pictures or screen captures of the ransomware screen, including the payment requirements and information
  • Begin taking steps for recovery
  • Learn more about the specific type of ransomware that is affecting your system
  • Determine whether you are able to completely restore your systems from backups

 

Finally, create a crisis communication strategy that will allow you to provide customers and employees with the information they need to continue working after the attack.

 

The best option for your business to survive a ransomware attack is to avoid it — but that’s not always possible. Become educated on the dangers of this particular type of malware and how you can prevent it, or you risk becoming yet another statistic in the ongoing fight against cybercriminals.